Salesforce Product Manager (Sr. Mgr, Systems Integration)

il y a 1025 jours

Job Duties:

Work with Director to build and execute the product roadmap for WarnerMedia’s CRM applications, including process workflows, automation, and integration
Engage with key business stakeholders and technology partners (internal and external)
Scope key features and integrations. Identify and translate user/system requirements into functional, technical, and architectural design documentation
Collaborate with product managers from other teams to develop and execute CRM solution strategy
Perform hands-on tasks by leveraging Salesforce out-of-the-box capabilities, 3rd party apps and custom development
Work with development teams to implement new products and features. Manage the prioritized feature requests submitted to software partners
Support development efforts and verify the final implementation of CRM applications
Help develop and roll out product feature documentation and training materials. Assist in go-to-market efforts to drive successful adoption and usage
Define the right product metrics to measure the health and effectiveness of our products
Drive technical and operational excellence in all project aspects, such as requirements gathering, gap analysis, solution design, implementation, and release management

Required Skills:

5+ years’ experience in Salesforce configuration, implementations, and integrations
Exceptional knowledge of various Salesforce modules and CRM business processes
3+ year’s experience in product management and various SDLC methodologies
Ability to define and document business processes and workflows
Strong skills in solution design and strategic problem solving
Ability to prioritize and sequence product enhancements into a cohesive roadmap
Excellent skills in project management, change management, and promoting user adoption
Ability to partner with various teams both technical and non-technical
Strong passion to build great products and great user experiences
Excellent oral, written, and presentation skills
Preference for prior technology or media company experience, especially in Ad Sales or a related industry
Bachelor’s degree or higher in Computer Science or related field
Salesforce Architectcertification a plus

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