Salesforce Admin

TITLE: Salesforce Admin

Location: Minneapolis, MN (Must be able to be on site 3x/week)


The Salesforce Administrator, is responsible for assisting with org configuration, support, and integrations.


This role is accountable for being a key contributing member of Salesforce Center of Excellence (COE). This role acts as the administrator for both our Service Cloud and Financial Services Cloud (FSC) implementations which are all Lightning orgs and we are driving the cutting edge of Salesforce innovation.


What You'll Do:

• Develop customized solutions within the Salesforce platform to support critical business functions and meet project objectives, client requirements and company goals
• Consult with all company stake-holders on new requirements and optimization of existing capabilities on the Salesforce platform.
• Utilize your knowledge of VisualForce, Visual Flows, Process Builder and Apex to improve page layout and user UI issues.
• Work closely with the IT Team on the implementation of change management best practices.
• Communicate operational procedures and best practices with useful documentation and training for new and existing users.
• Proactively identify and convey timely Salesforce-related information to our employees.
• Effectively communicates and builds rapport with team members, stakeholders and business partners using a variety of techniques and collaboration from initiation to close. Resolves conflicts/issues of medium complexity and escalates others as appropriate.
• Actively participate in weekly project status meetings and ensure assigned tasks are completed on time to support project deliverables.

Skills / Experience You Will Need:

• 3+ years Salesforce Admin experience (org size over 500 users)
• Strong knowledge of Sales and Service Cloud
• Experience with different deployment techniques as changesets
• Hands on experience with Salesforce Automation tools as Process Builder, Visual Flows, Approval Processes
• Certifications - Salesforce Certified Admin
• Pardot, Informatica Cloud, Mulesoft
• Built Lightning Components
• Financial Services Cloud Administration
• Prior Financial Services work experience
• Einstein Analytics/Discovery experience
• Salesforce Shield

About Infinity Consulting Solutions

At Infinity Consulting Solutions our mission is to cultivate successful long term relationships with candidates and clients matching the right candidate with the right client. We believe technology cannot replace the real personal relationships we cultivate. We reject the notion that technology alone is the answer to staffing which is why we our successful partnerships rely on collaboration NOT automation. ICS has been providing flexible staffing solutions for over 20 years in Information Technology, Compliance, Accounting / Finance and Corporate Support. Our staffing solutions include Contract, Temp to Perm and Permanent Placement.

ICS is an Equal Opportunity Employer.