Salesforce Architect
lieu
Chicago, Illinois, United States
Rôle
Architecte
Contrat
CDI/CDD
Salaire
n/a
Opportunity at a Glance
We are seeking a Salesforce Architect to build out and enhance the Salesforce CRM platform in support of a scalable business model and to improve efficiencies and effectiveness of a global Medical & Health education firm. The Salesforce Architect is a hands-on leader that is responsible for the design and architecture of core CRM/ Salesforce technology platform and its data which supports a leading workforce solutions provider that partners with organizations to proactively address future workforce needs and empowers career development with access to world-class academic curriculums, certifications and training programs across the medical and healthcare industry.
The ideal candidate is a highly self-motivated individual with a startup mindset who thrives in a fast-paced and high-volume work environment. This person must have exceptional technology architecture skills with the ability to collaborate and communicate effectively with all levels of an organization – becoming a master of scale and making sure everyone is building according to grand design. This energized individual not only possess the technical skills, knowledge, and experience required, but will also foster a positive organizational culture and ability to work in a rapidly changing & complex environment.
In this role, the Salesforce Architect exercises a broad understanding of infrastructure domains, strategic planning capabilities, technical acumen and operational experience with CRM/Salesforce technologies. This position will be responsible for delivering the best Salesforce practices to ensure highest quality. The candidates will be partnering with the CRM teams across Medical & Health, Home Office and Financial Services teams to ensure optimum performance as well as the security and stability of Salesforce production environments. Additionally, this leader will translate business requirements into actionable designs and technology strategies.
This is a remote position where you can work from your home office.
Responsibilities
- Serves as the technical lead of our Salesforce orgs across Medical & Health and Home Office segments
- Drives technical (HL and LL) designs for complex components of focused solutions
- Offers best practice advice and recommendations to business and IT leadership and staff, often extending beyond Salesforce to topics around overall systems architecture and CRM strategy
- Engages with Enterprise Architects regarding technical architecture and details of Salesforce and systems integrations/data migration.
- Develops data federation, integration, migration and deployment strategies – this includes the knowledge of:
- Commonly used enterprise systems such as Active Directory (AD)
- What these systems are not capable of doing, and why Salesforce is a fit
- What enterprise tools can be used to integrate it all (e.g., ESB, external objects, etc)
- Leads technical requirements gathering and/or design workshops for complex projects
- Provides overall Salesforce technical expertise
- Architects creative solutions that solve business and technical problems in optimum ways
- Provides overall systems architecture expertise in order to relate to and build upon existing environments
- Leads and facilitates project discovery to define critical business, functional, and technical requirements and designs. These will include diagrams such as -
- ERD/Data Models (what objects will be used and how they’re related)
- System Landscapes (where Salesforce fits in the overall tech stack, and when to integrate)
- Role Hierarchy(who has access to what data, and how it will be secured)
- Defines business processes using CRM & SFDC best practices
- Leads Proof of Concepts and technical solutioning
- Mentors junior IT team members, developers and technical staff
- Works with business partners to understand their needs, provide meaningful solutions and build strong relationships
#LI-Remote
Qualifications
- Bachelor’s Degree in Computer Science, Engineering, related field, or equivalent industry experience required. Master’s degree desired.
- At least 7+ years of experience with Salesforce
- 5+ years of experience developing and managing complex Salesforce solutions.
- 4 years minimum of architecting enterprise Salesforce platforms, incl. some experience with Communities, eCommerce, Force.com and Heroku
- Salesforce Certified Developer and Salesforce Certified Architect required (Technical/Application/System); Platform Developer II certification preferred
- Thorough knowledge and understanding of Salesforce and/or other CRM solutions, SDLC and Agile best practices, techniques and technologies.
- Experience managing large projects and in the creation of complex operational processes and technical architecture blueprints.
- Experience in deploying and utilizing mature IT risk management methods and methodologies to gauge overall business risk and business impact.
- Possess effective communication, risk management, and risk-based decision-making skills, enabling effective work under stressful conditions.
- Must be able to present effectively to stakeholders with different backgrounds and objectives – across executive, business stakeholder levels and technical teams.
- Able to work effectively in a consultative role with other Technology Managers and IT Executive Leadership.
- Proven ability to communicate professionally in a corporate environment, work in cross-functional collaborative teams and help drive organizational change management.
- Ability to deal with a fast pace, fast changing environment to meet internal and external customer needs
#LI-Remote
IND123
EEO
We are proud to be an EEO employer M/F/D/V. At Adtalem, we welcome everyone and have a strong commitment towards diversity and inclusion. We encourage our Colleagues to be their true authentic selves and support laws that prohibit discrimination everywhere we do business. We also maintain a drug-free workplace.
Who We Are
At Adtalem Global Education, we seek to empower students and members to achieve their goals, find success and make inspiring contributions to our global community. Adtalem is a leading workforce solutions provider that partners with organizations to proactively address future workforce needs and empowers career development with access to world-class academic curriculums, certifications and training programs across the medical and healthcare and financial services industries.
Adtalem institutions and companies include: American University of the Caribbean School of Medicine, Association of Certified Anti-Money Laundering Specialists, Becker Professional Education, Chamberlain University, EduPristine, OnCourse Learning, Ross University School of Medicine and Ross University School of Veterinary Medicine. (NYSE: ATGE; member S&P MidCap 400 Index) For more information, please visit adtalem.com.
Commitment to Diversity and Inclusion
We pride ourselves in nurturing a culture that encourages everyone to bring their full selves to work each day. To us, diversity and inclusion needs to be intentional to be impactful. We don’t just welcome differences, we celebrate them. #WeAreAdtalem
To learn more about our commitment to Diversity and Inclusion, click here to visit our Diversity page.
Adtalem Global Education
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