Jr. Salesforce Administrator - Sales Operations
lieu
United States
Rôle
Administrateur
Contrat
CDI/CDD
Salaire
n/a
Salesforce is WorkWave’s CRM and genesis of much customer information including deal data, interactions, and more. This role will be involved with all aspects of the business focusing on Sales, Marketing, and Finance. This person must be a highly motivated, self-sufficient, organized professional with quality communication skills to train power users among teams on how to best use the system.
WHAT YOU'LL DO:
- All aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, public groups
- User support tickets
- Identify and gather requirements from users and stakeholders
- Salesforce configuration changes, including (but not limited to): Workflow, Process Builder, fields, page layouts, record types, custom settings, dashboards and reports
- Monitor user adoption
- User training and creating training materials
- Work along side Sr Salesforce Administrator and develop skills
WHAT YOU'LL NEED:
- Salesforce product knowledge and at least 6 months of Salesforce Administration hands-on experience with Sales Cloud and Service Cloud in Lightning
- Trailhead Badges/Super Badges
- Demonstrates enthusiasm towards continued professional development
WHAT WOULD ALSO BE AWESOME:
- Salesforce Certification
- Bachelor’s/Postgraduate degree, or professional qualification
WHAT YOU SHOULD KNOW ABOUT US:
- We are laid back but buttoned up. We have a casual work environment with a passion for developing creative, innovative best in class solutions that directly contribute to the success of our customers
- We give a damn and deliver service and solutions that make a real difference in the lives of our clients and their businesses
- We openly accept others as they are and build strong partnerships based on trust
- Teamwork and collaboration is key to helping our colleagues and customers solve their challenges
- Our team is energetic, fun, naturally inquisitive, and eager to make an impact, we invite you to join us!
CUT THE COMMUTE!
- Our company headquarters is based at our state of the art home office in the historic Bell Works complex located in Holmdel Township, New Jersey
- We know that there are benefits of being in the office and working from home. WorkWave promotes a healthy work/life balance and provides employees with the flexibility of collaborating in the office or work virtually if desired
RELAX, WE'VE GOT YOU COVERED:
- Employees can expect a robust benefits package, including health and dental, generous paid time off and 401k with company match
AND BEYOND...
- Tuition reimbursement
- Robust Employee Assistance program offering free counseling 24/7/365, plus financial counseling, legal guidance, adoption assistance services and much more!
- Health and wellness focused work environment - optional standing desks and office fitness challenges
- 401K-9 Doggie Daycare Discount Program
- Charitable donation match program
- Opportunities to participate in charitable events and give back to the community
GROW WITH US:
- We understand the impact of attracting and keeping top talent and reward intellectual curiosity and a thirst for personal and professional growth
- Encouraging our employees that already have an intimate knowledge of and passion for our products to apply for other roles within our walls just makes sense!
- Our employees have access to extensive video libraries for soft skill and role specific training available 24/7 and live training is provided throughout the year
JOIN OUR WINNING TEAM!
- 9 Time winner of Best Place to Work in New Jersey by NJBiz!
- WorkWave has been recognized with multiple awards for its outstanding products, growth and culture, including the Inc. 5000, SaaS Award, IT World Awards, Globe Awards, Silver Stevie Award for Employer of the Year, and Best Place to Work Inc. Magazine
We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
WorkWave
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