Salesforce Functional Analyst
Location
Denver, CO, US
Role
Business Analyst
Contract
Permanent
Salary
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Salesforce Functional Analyst
Position Description
CGI is seeking a Salesforce Functional Analyst to join our team!
In this role, you will work directly with both technical and business personnel across functional areas of the business. You will be responsible for the recommendation of automation solutions within Salesforce as well as third party tools. You will also work with a cross-functional team of IT and business resources to design solutions and work through the development and launch phases. Working with leaders across the business, you will collect requirements and present strategies for the implementation of new programs/initiatives, as well as the presentation of solutions. These will include but not limited to, conducting, and driving requirements interviews, design, documentation of business/technical requirements as user stories, working with the agile process for implementation, solution options and presentation, testing, UAT planning and script development, UAT execution, production shakeout, train the trainers, and pre and post go-live planning and support.
CGI offers more than a job. We offer limitless opportunities to make a difference for the clients and communities we serve. Come join committed, skilled and passionate people just like you! Come be part of our top global salesforce practice serving over 300 clients around the world as Platinum Salesforce Partner. Our team of 600+ experts has significant expertise in providing the right approach to transforming our clients' businesses to smarter, more efficient technology organizations. Our culture is collaborative and casual and we are looking for additional Salesforce SMEs to join and continue to grow our expertise.
Your future duties and responsibilities
Position Description
CGI is seeking a Salesforce Functional Analyst to join our team!
In this role, you will work directly with both technical and business personnel across functional areas of the business. You will be responsible for the recommendation of automation solutions within Salesforce as well as third party tools. You will also work with a cross-functional team of IT and business resources to design solutions and work through the development and launch phases. Working with leaders across the business, you will collect requirements and present strategies for the implementation of new programs/initiatives, as well as the presentation of solutions. These will include but not limited to, conducting, and driving requirements interviews, design, documentation of business/technical requirements as user stories, working with the agile process for implementation, solution options and presentation, testing, UAT planning and script development, UAT execution, production shakeout, train the trainers, and pre and post go-live planning and support.
CGI offers more than a job. We offer limitless opportunities to make a difference for the clients and communities we serve. Come join committed, skilled and passionate people just like you! Come be part of our top global salesforce practice serving over 300 clients around the world as Platinum Salesforce Partner. Our team of 600+ experts has significant expertise in providing the right approach to transforming our clients' businesses to smarter, more efficient technology organizations. Our culture is collaborative and casual and we are looking for additional Salesforce SMEs to join and continue to grow our expertise.
Your future duties and responsibilities
- Be the technical advisor to business leadership given their background and mastery of the capabilities of the various platforms available.
- Lead, build and maintain world-class Salesforce.com solutions using best practices in the areas of system decommissions (moving legacy systems to Salesforce.com), lightning apps and components, custom apps, changes to core apps, AppExchange Apps, approvals, workflows, product configurators, custom Price Books, commission tools, dashboards, attainment, contest pages, custom apps, etc., for many organizations who are the users of Saleforce.com.
- Recommend improvements to existing systems and processes.
- Lead implementation of new processes and solutions including POCs.
- Lead meetings with stakeholders to review the challenges and opportunities for CRM automation needs - sales, marketing, and many other users of the system.
- Lead the creation of ideas/designs and document these as user stories / requirements.
- Own planning, creation and execution of UAT test plans
- Be part of the creation and execution of pre and post project implementation plans.
Required qualifications to be successful in this role
- 4+ years' experience in Salesforce, including providing complex solutions.
- 4+ years of experience leading solution implementations.
- Extensive functional knowledge of the Salesforce.com sales/service clouds, and partner community.
- Demonstrated knowledge in building/documentation of requirements, solution design, UAT prep and execution, and pre and post-go-live support.
- Experience in working with Salesforce.com integrations, data migration, building of custom apps (lightning or otherwise), UX for page layouts and record types, custom objects, sharing rules, workflow and validation rules, email templates, formulas, dashboards & reporting, and Sandbox-to-Production processes.
Est. Salary Range (Colorado Only): $68K - $120K*
- Disclaimer: In accordance with Colorado's Equal Pay for Equal Work Act, effective January 1, 2021, a good faith hourly or base salary range must be posted for all positions where the work may be performed in the state of Colorado. Therefore, this good faith salary range will only apply where this described position will be performed in the state, and should not be considered the compensation range in other locations or for other positions.
At CGI we call our professionals "members" to reinforce that all who join our team are, as owners, empowered to participate in the challenges and rewards that come from building a world-class company. CGI's benefits include:
- Competitive base salaries
- Eligibility to participate in an attractive Share Purchase Plan (SPP) in which the company matches dollar-for-dollar contributions made by eligible employees, up to a maximum, for their job category
- 401(k) Plan and Profit Participation for eligible members
- Generous holidays, vacation, and sick leave plans
- Comprehensive insurance plans that include, among other benefits, medical, dental, vision, life, disability, out-of-county emergency coverage in all countries of employment;
- Back-up child care, Pet insurance, a Member Assistance Program, a 529 college savings program, a personal financial management tool, lifestyle management programs and more
Build your career with us.
It is an extraordinary time to be in business. As digital transformation continues to accelerate, CGI is at the center of this change-supporting our clients' digital journeys and offering our professionals exciting career opportunities.
At CGI, our success comes from the talent and commitment of our professionals. As one team, we share the challenges and rewards that come from growing our company, which reinforces our culture of ownership. All of our professionals benefit from the value we collectively create.
Be part of building one of the largest independent technology and business services firms in the world.
Learn more about CGI at www.cgi.com .
No unsolicited agency referrals please.
CGI Group, Inc.
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