Salesforce Functional Analyst
Location
New Westminster, BC, Canada
Role
Business Analyst
Contract
Permanent
Salary
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Cactus Credit is a large financial technology company based in New Westminster! We are looking for an experienced Functional Analyst to join our team!
What You'll Be Doing:
- Leading meetings to elicit, identify and prioritize business requirements from stakeholders
- Mapping business processes and identifying opportunities for automation and optimization
- Refining requirements documentation and detailing use cases
- Acting as a liaison between business and technical teams translate functional requirements into technical solutions
- Designing and documenting technical solutions, functional specifications and requirements in Jira
- Supporting the Dev Manager and Project Manager in planning new functionalities and enhancements
- Performing advanced Salesforce platform administration (exploring declarative options creating new objects, configuring new functionalities, workflows and validation rules)
- Preparing mock-ups and presenting Demos for Stakeholders
- Mastering Salesforce platform, especially Sales and Service Cloud solutions
- Defining data standards and principles in Salesforce and supporting the functional mapping for data integration and datasets
- Advocating for the best practices, usage of standard functionalities rather than custom code and encouraging high user adoption in Salesforce
- Contributing to the overall testing and troubleshooting of new functionalities, and facilitating user acceptance testing
- Helping with user training preparation and execution when required
What You Should Already Have:
- 2+ years mandatory analysis experience. FA experience is preferred, will also consider extensive BA experience)
- 2+ years of Salesforce experience as Administrator or Consultant
- Salesforce Certified Administrator and/or Salesforce Certified Sales/Service Consultant
- Experience with Netsuite considered a strong asset
- Ability to work in agile environment
- Passion for process automation and efficiency
- Bachelor’s degree in Information System, Computer Science or Engineering.
What We Offer:
- A positive and inclusive team environment where your voice and opinions are valued. We foster big thinking, professional growth and mutual respect.
- Opportunity to join a fast-growing company with room for growth.
- Competitive Base Salary DOE
- Two week of paid vacation.
- Benefits after your probationary period.
- Conveniently located a few minutes from the New Westminster Skytrain Station.
Cactus Credit
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