Salesforce Implementation Consultant

makepositive (part of Sabio Group) is a multi-award-winning Summit Salesforce consulting partner with a team of over 180 experts who have successfully delivered over 1500 Multi-Cloud Salesforce CRM & Integration projects. We have more than 160 Salesforce experts in our team, who provide a wealth of knowledge and experience across the entire Salesforce platform and most industries. We act as a catalyst to help our customers digitally transform their businesses and enable them to provide a unique and differentiated experience for their customers, partners, and colleagues. At makepositive, we value our team members’ unique perspectives and offer exciting and practical personal development opportunities no matter where they are in their career journey. Become part of our team and be your unique self at makepositive!

Key Responsibilities
As an Implementation Consultant you will be at the core of our delivery team, fulfilling a variety of roles throughout the project lifecycle and interacting directly with client teams. IC’s (to keep things simple!) support and run discovery workshops, write up the resulting requirements, collaborate on solution design and architecture, and do hands-on build. You’ll be a key point of contact for our clients, advising on best practice, highlighting technical dependencies, and managing the overall scope of the project. You’ll work closely with colleagues across all areas of the business, in teams of junior and senior colleagues, both on and offshore.

What You’ll Do:

• Lead and support a range of Salesforce projects, solving some of the most business crucial problems for our clients.
• Organise and facilitate requirement gathering workshops, ensuring attendance and participation from key stakeholders.
• Document requirements with detailed, comprehensive user stories that can be easily understood in the broader context of the solution.
• Partner with colleagues to develop functional and technical design elements ; creating process maps, diagrams, and prototypes as needed.
• Create the underlying data structure and data flows to support the application build including: custom objects/fields; Process Builder, Approval Processes; Flow and other Force.com features.
• Develop and deliver engaging training tailored to the specific needs of clients.

Skills Knowledge and Expertise

What It Takes:

• Experience in consulting roles on one large scale end-to-end project implementing Salesforce technologies or multiple smaller end-to-end projects.
• Strong expertise in at least two of the following areas: Sales Cloud, Service Cloud, Community Cloud, Marketing Cloud, CPQ or FSL.
• Salesforce certifications based on the above.
• Demonstrated commitment to ongoing learning and professional development.

Key Measures of Success:

• Maintain certifications and keep up to date with Salesforce releases and new features to leverage the latest technology and achieve best results for our clients.
• Contribute to collective knowledge of the delivery team through hosting or co-hosting sharing sessions as well as adding to the library of internal reference material.
• Attend industry events throughout the year, staying up to date with trends and new feature releases.
• Take an active interest in career development planning.

Benefits
What We Offer:

• Friendly, talented, collaborative and entrepreneurial teams
• Discretionary annual bonus scheme
• 25 days annual leave + 1 additional day for each 2 years of service
• Vitality Healthcare and additional benefits through SimplyHealth
• Employer Pension Contribution
• Active CSR agenda and volunteering opportunities
• A fun office environment: regular socials, fresh fruit, breakfasts and drinks

About makepositive
makepositive (part of Sabio Group) is a multi award-winning Platinum Salesforce consulting partner with more than 1500 successful project deliveries so far…and counting!

With over 180 Salesforce experts in our team, we have a wealth of experience across the entire Salesforce platform, including Sales Cloud, Service Cloud, Community Cloud, Platform, Marketing Cloud, Field Service Lightning, Quote to Cash, Pardot and Einstein Analytics. We are also one of only a few multi-cloud partners who have a dedicated Experience Design & Managed Services team.

Job Type: Permanent