Salesforce System Administrator

We have the ability to hire at the associate or mid-level for this position.

Currently, this team allows the flexibility to work from home (remotely) on Mondays and Fridays!

The Associate/ Mid-level Salesforce System Administrator is responsible for administration, maintenance, analysis, and infrastructure work on web and business-productivity related systems.

The ideal candidate for this position is a strategic thinker who is creative, experienced, and passionate about Salesforce. As a member of our Salesforce administration team, you will collaborate with solution architects, developers, administrators, and business experts to create innovative solutions and solve complex business challenges by working across teams to efficiently support existing functionality and to identify, develop, and release new functionality.

See below for details and apply today!

Day-to-Day Role:

• Evaluate, implement, analyze, and maintain changes to Dart's Salesforce ecosystem
• Evaluate and resolve service tickets
• Keep abreast of new technology developments and make recommendations regarding changes to current standards and solutions as appropriate
• Provide ongoing leadership for members of the team around Salesforce skill development, process improvements, strategy, and coordination
• Lead complex initiatives to improve our implementation of Salesforce by working across teams to define problems, identify potential solutions, coordinate selection and procurement of third-party apps where appropriate, implement new solutions, and drive adoption
• Provide mentorship and training to web developers and business administrators new to the Salesforce ecosystem or the company’s Salesforce environments
• Work with Dart Salesforce developers and business analysts to create and maintain Salesforce enhancements, including but not limited to: Custom Objects and Applications, Flow, Approval Processes, formulas, validation rules, and Roll-up Summary fields

Core Skills and Qualifications for Associate level:

• Requires one of the following:
  • Bachelor’s degree with an emphasis in computer science, web development, information systems or related field, OR
  • Associate’s degree with an emphasis in computer science, web development, information systems or related field of study and one (1) year of IT experience, OR
  • High school diploma or equivalent and two (2) years of IT experience
• One (1) year of experience in Salesforce administration
• Salesforce administrator experience on Lightning Platform
• Demonstrated success implementing Salesforce best practices and functionality
• Ability to assist in the assessment of the impact of new releases of Salesforce on all upstream and downstream applications, systems and processes
• Strong verbal and written skills necessary in order to communicate intricate job-related processes to internal and external customers
• Ability to maintain composure and adapt in a dynamic, fast-paced, customer-focused work environment characterized by rapid change, minimal lead times, and multiple competing priorities
• Strong customer service skills and the demonstrated ability to effectively and professionally navigate novel and tense situations in a customer service environment
• Ability to collaborate with team members
• Ability to exhibit creativity and flexibility in solving customer problem
• Ability to travel up to 10% domestically
• Ability to obtain and maintain a valid driver’s license
• Requires a favorable motor vehicle report upon hire
• Additional work hours including weekends and holidays as required

Core Skills and Qualifications for Mid-level:

• Requires one of the following:
  • Bachelor’s degree with an emphasis in computer science, web development, information systems or related field of study, OR
  • Associate’s degree with an emphasis in computer science, web development, information systems or related field of study and six (6) years of IT experience, OR
  • High school diploma or equivalent and twelve (12) years of IT experience
• Three (3) years of experience in Salesforce administration
• Salesforce Administrator experience on Lightning Platform
• Current Saleforce Administrator or Platform App Builder certification
• Demonstrated success implementing Salesforce best practices and functionality
• Experience using Salesforce with third party data tools (e.g. Salesforce Data Loader, Salesforce Power BI connector, RingLead, FormAssembly)
• Experience deploying Apex classes, triggers, Lightning components, standard and custom objects, profiles, and other changes from sandboxes to production
• Ability to assess the impact of new releases of Salesforce on all upstream and downstream applications, systems and processes
• Excellent verbal and written skills to communicate intricate job-related processes to internal and external customers
• Ability to maintain composure and adapt in a dynamic, fast-paced, customer-focused work environment characterized by rapid change, minimal lead times, and multiple competing priorities
• Excellent customer service skills and the demonstrated ability to effectively and professionally navigate novel and tense situations in a customer service environment
• Ability to collaborate with team members
• Ability to exhibit creativity and flexibility in solving customer problems
• Ability to travel up to 10% domestically
• Ability to obtain and maintain a valid driver’s license
• Requires a favorable motor vehicle report upon hire
• Additional work hours including weekends and holidays as required

Preferred Skills and Qualifications:

• Additional current Salesforce certifications preferred: Experience Cloud Consultant, Advanced Administrator, Sales Cloud Consultant, Service Cloud Consultant

Dart Container is a drug-free workplace. Candidates are subject to a drug test (excluding THC*/marijuana/cannabis) and background check at the time of offer.

• THC testing ONLY when such testing is required by law.

Overview: As the manufacturer of Dart® and Solo® brand products, Dart Container is an industry leading single-use food and beverage packaging company. With 15,000 employees and 40+ locations worldwide, Dart offers more than 4,000 products used every day in restaurants, hospitals, schools and homes around the globe.

Benefits: Dart Container full-time employees enjoy great benefits, including medical, dental, vision, life insurance, 401(k) with company matching contributions, paid vacation, paid holidays, short-term disability, tuition assistance, product discounts and more.

If you experience difficulty applying online, you may call (833) 472-3278 or email us at [email protected] for assistance.

Dart Container is an equal opportunity employer and will consider all candidates for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.

https://www.dartcontainer.com/eeoaa/

If you have a disability and need an accommodation to access this website or for the application process, you should call Dart at (833) 472-3278 or email us at [email protected]. Relay calls can be made by dialing 711 or the relay number for your state.

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