Salesforce Marketing Cloud Analyst

125 days ago
  • Location

    New York, NY, USA

  • Role

    Business Analyst

  • Contract

    Permanent

  • Salary

    n/a

The Salesforce team is seeking a Marketing Cloud Analyst to work with the Marketing Cloud team to design, implement and deploy Salesforce.com Marketing Cloud solutions to a wide variety of clients at the enterprise level. The ideal candidate will have a strong background in marketing and Salesforce.com application. Additionally, the candidate should have the ability to uncover business requirements, develop a technical strategy and be able to create and effectively demonstrate solutions that address customer requirements.

For now, all Accenture business travel, international and domestic, is currently restricted to client-essential sales/delivery activity only.

Please note: The safety and well-being of our people continues to be the top priority, and our decisions around travel are informed by government COVID-19 response directives, recommendations from leading health authorities and guidance from a number of infectious disease experts.

Typical day snapshot - Marketing Cloud Analyst

New challenges and opportunities arise every day, and the Analyst’s role will vary based on the projects where they are engaged. The work is truly exciting and interesting and will require Analysts to:
  • Meet with clients to analyze their work practices and understand the nature of their businesses to properly define needs and customize marketing solutions using the Force.com platform.
  • Lead the development of a strategic vision for project (product development, enhancements, etc) and embrace the criticality of gaining its adoption.
  • Make recommendations based on this analysis – estimate work effort, lead project scoping (as the sole or primary Cloud First representative), determine required resources, set a realistic schedule, and build proper communication and governance plans (Project Management 101, if you will).
  • Maintain effective client relations and rapport - delivering timely and relevant information with the utmost concern for stakeholder and project impact.

  • A minimum of 6 months experience with Salesforce Marketing Cloud (formerly ExactTarget) or other Marketing Automation Tools
  • A minimum of 6 months customer relationship management experience (service, marketing and/or sales).
Bachelor’s degree or equivalent (minimum 12 years) work experience. (If Associates Degree, must have minimum 6 years’ work experience)

What We Believe

We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment.

Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here

Equal Employment Opportunity Statement

Accenture is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation.

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Accenture is committed to providing veteran employment opportunities to our service men and women.

For details, view a copy of the Accenture Equal Opportunity and Affirmative Action Policy Statement.

Requesting An Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 (877) 889-9009, send us an email or speak with your recruiter.

Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

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