Salesforce Solution Architect
Phase2 is a digital product agency passionate about customer experience, grounded in data and insights, and rooted in 20 years of successful technology delivery. We make digital products that inspire, engage, and create impact. For the most influential companies in the world, Phase2 is a proven partner, guiding our clients toward what's next in the digital landscape.
As a Salesforce Solution Architect, you will own the integrity and strength of the solutions recommended. You’ll be acting as a trusted advisor to our team and clients, and an effective mentor for other Salesforce professionals working alongside you. You will need a deep understanding of the Salesforce platform. Further, you’ll need top-notch people skills in order to get your ideas and solutions across to stakeholders.
Conduct research into clients’ use of Salesforce, producing a report of findings with recommended steps and a roadmap for Salesforce solutions,
Collaborate with colleagues and customers to create prototypes and proofs of concept as a means of eliciting and defining requirements,
Describe and illustrate designs with appropriate justifications,
Review solutions and recommending improvements,
Ensure requirements, success, and acceptance criteria are defined for each story,
Groom and refine the Salesforce product backlog, in liaison with stakeholders on the project,
Supervise the design, configuration, quality assurance, testing, and deployment of Salesforce,
Act as a release manager, approving configuration and coded items to be deployed between environments. Where appropriate, this could include deploying changes.
- At least 5 years’ experience in a leading role in delivering Salesforce projects,
- Excellent communication skills, written, verbal, and interactive,
- Minimum Salesforce certified:
- Sales Cloud Consultant
- Service Cloud Consultant
- Platform App Builder
- Excellent relationship-building skills,
- Strong analytical skills, with the ability to observe trends and able to actively make suggestions based on the results,
- Ability to tailor communication to multiple audiences at all levels,
- A self-starter, experienced in leading projects or delivery work streams,
- Ability to demonstrate concepts visually and in writing in a way that enables stakeholders to decide with confidence,
- A strategic approach to solution design, with proven ability to develop and execute tactical plans to support the strategy,
- Excellent ability to coach, motivate and direct work tasks to a multidisciplinary team of Salesforce professionals.
Bachelor’s / Postgraduate degree or professional qualification in Business, Computer Science, Marketing, Finance or a similar field of study,
Salesforce Designer certifications,
Salesforce Architecture certifications,
Active in the Salesforce community.
Frequently remain in a stationary position, often standing or sitting for prolonged periods of time.
Occasional adjusting or moving of light objects up to 20 pounds in all directions.
Continuous communication with others to exchange information.
Continuous repetitive movements that may include the wrists, hands, and/or fingers.
Comprehension- Must continuously be able to understand direction and adhere to established procedures.
Organization- Must continuously be able to gather and classify information.
Reasoning and Decision Making- Must continuously use logic to analyze and interpret information, and prioritize.
Communication- Must continuously express or exchange ideas and meaning with employees.
Resilience- Must continuously adapt well in the face of workplace stressors.
TDTM - Table Driven Trigger Management
DLRS - Declarative Lookup Rollup Summaries
NPSP - Nonprofit Success Pack
Phase2 has contracts with the federal government, subjecting it to federal COVID-19 vaccine mandates. If you are under consideration for work on a government contract or plan to work from a Phase2 office location, Phase2 will require you to be vaccinated. Phase2 will permit limited medical and religious exemptions. Upon offer of employment, you will be asked to provide your vaccination status.
More about the interview process and Phase2
Candidates being considered will be contacted by email first. Every job requires at least 2 interviews-both video. A representative from Employee Experience will conduct the first interview via video and comes from a valid, Phase2 email address. Additionally, all job offers come via DocuSign with security validation.
Phase2 has an unwavering commitment to diversity, equity, and inclusion.
As a remote-first company, we are able to compete for the best talent, no matter where they live. Our salary structure is commensurate with accomplishment. We offer a full benefits package including 401K with an automatic company contribution. We have more than 140 employees in our Arlington, Virginia, New York, New York, Portland, Oregon, and “everywhere” offices.
We are dedicated to creating an environment of openness and engagement. Each member of our workforce can bring the fullest expression of themselves to work every day in order to best serve one another and our clients. We commit to keeping our workplace free from discrimination based upon race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age (40 or older), disability or genetic information. Phase2 is an Equal Opportunity/Affirmative Action Employer and participates in E-Verify.