Salesforce Administrator

27 days ago
  • Location

    Minneapolis, Minnesota, United States

  • Role

    Administrator

  • Contract

    Internship

  • Salary

    $54,395 - $76,710

Jamf extends the legendary Apple experience people enjoy in their personal lives to the workplace. With Jamf, IT and security teams are able to confidently manage and protect Mac, iPad, iPhone and Apple TV devices, easing the burden of updating, deploying and securing the data used by their end-users. Jamf's purpose is to simplify work by helping organizations manage and secure an Apple experience that end users love and organizations trust.

We are a group of curious, self-starters with a passion for helping customers empower their workforce to focus on their jobs, not the hassles of managing technology – freeing nurses to care, teachers to teach and businesses to thrive. We have over 2,500 employees worldwide with offices in the U.S., Europe, Japan, and Australia. To learn more visit: https://www.jamf.com/careers.

Jamf operates as a choice-based office model. Choose an assigned desk, a shared desk, or connect remote from your home office.


What you'll do at Jamf:

The Enterprise Applications team is responsible for all systems and data visibility about our
customers. The Systems Specialist is an integral member of the Enterprise Application team,
assessing the business needs and providing technical support to our overall system needs.
The System Specialist I will assist with administrative tasks, support both internal and
external users, improve the user experience, assist in quality assurance tasks and other
systems related to assigned tasks.

Responsibilities:

  • Provide administrative support through the troubleshooting, planning and delivery of enhancements and projects.
  • Completion of all assigned project work in a timely manner and high level of quality.
  • Produce documentation and tutorials that enable other teams.
  • Ongoing customization/alteration of our CRM environment based on assigned tasks.
  • Aid in quality control processes to make sure completed projects are released to meet requirements and quality standards.
  • Follow guidelines of the change control process set by the Systems team or other teams the Business Operations department collaborates with.
  • Manage the end user and customer experience within the systems that both Jamf employees and our customers use to ensure a positive and effective experience.
  • Be available outside normal business hours tasks for emergencies or tasks that need to be completed outside standard hours.

Skills & Experience:

  • Proven working experience with CRM or ERP system (Required).
  • Interaction with a team in a help-desk style environment (Required).
  • Basic understanding of basic web technologies (HTML, JavaScript and CSS) (Required).
  • Excellent Organizational Skills (Required).
  • Strong troubleshooting and problem-solving skills (Required).
  • Excellent Critical Thinking Process (Required).
  • Experience with the Salesforce.com platform (Preferred).
  • Experience with call center platform management (Preferred).
  • Fluency in English.
  • Excellent written and verbal communication skills.
  • Ability to interact effectively with co-workers in a result driven culture.
  • Ability to interact with internal and external shareholders positive attitude

How we help you reach your best potential:

  • Named a Fortune Best Workplace in Technology, 2021.
  • Named a Fortune 100 Best Companies to Work For®
  • Our Support teams are the technical experts solving problems big and small for our loyal customer base. Tech support is human support and you will know you are making a real and meaningful impact for our more than 60,000 global customer base.
  • We put people over profits – which is why our customers keep coming back to us.
  • Our volunteer time off allows employees to support and give back to our communities.
  • We encourage you to simply be you. We constantly seek and value different perspectives to ensure Jamf is a place where everyone feels comfortable and can be successful.
  • 23 of 25 world's most valuable brands rely on Jamf to do their best work (as ranked by Forbes).

You are the right kind of Jamf if:
You go above and beyond for others, are willing to help, and support the team around you. You value and learn from different perspectives. You are a problem solver, curious and resourceful, self-driven and constantly improving. You roll up your sleeves and dig in. You are excited by not knowing what may lie ahead. You are willing to take risks, try new things, even fail just to do it better next time. You're not a jerk. You are someone who just wants to do the right thing.

Why Jamf?
Our mission is simple; we help organizations succeed with Apple. At Jamf, we put people first. We strive to do what's right – for our customers, our employees, and our communities. In the spirit of our values of selflessness and relentless self-improvement, we seek to learn, engage, and grow. We better ourselves for the betterment of others. All voices are critical to the innovative and collaborative work that we do. It is important that all of our Jamfs feel comfortable being their truest selves at work. Be your best self, and let your individuality shine at Jamf!

Get social with us: Instagram, LinkedIn, Facebook or follow the conversation at #OneJamf

#LI-REMOTE

These Salesforce jobs may fit you

Novencia

Novencia

Yesterday
  • Location

    Paris, Ile-de-France, France

  • Role

    Consultant

  • Contract

    Internship

  • Salary

    n/a

AGCO

AGCO

Yesterday
  • Location

    Duluth, Georgia, United States

  • Role

    Developer

  • Contract

    Internship

  • Salary

    $66,206- $89,467

eTeam Inc.

ETeam Inc.

Yesterday
  • Location

    Indianapolis, Indiana, United States

  • Role

    Other

  • Contract

    Contract

  • Salary

    $57,697- $76,105

Telnet Inc

Telnet Inc

Yesterday
  • Location

    United States

  • Role

    Developer

  • Contract

    Contract

  • Salary

    $109