Salesforce System Administrator

Use your Salesforce skills for a special purpose.

If you’d like to utilize your Salesforce expertise to serve a motivating mission, consider joining Guide Dogs for the Blind as Salesforce System Administrator. We raise and train puppies to become guide dogs for the blind and visually impaired – and having a robust CRM is essential to our operations. We’ll rely on you to configure, enhance, document, and maintain our dog/client/constituent/fundraising environment, currently comprised of Salesforce, Microsoft SQL Server, and third-party products, as well as provide end-user support and training.

What you’ll do:

· Execute Salesforce administrative function, including user maintenance, modification of page layouts, generation of reports and dashboards, Flow creation and modification

· Automate processes using Flow, validation rules, email/chatter alerts, and other techniques; migrate automations from process builder to Flow

· Assist data transfers between Guide Dogs for the Blind’s Salesforce orgs, SQL databases, and online web entry forms or external data sources

· Identify and resolve data integrity issues

· Manage standard Salesforce app integrations and processes

· Prepare new releases, complete maintenance activities, provide user training, and respond to help requests

· Plan and test upgrades and seasonal releases

· Analyze and implement requests for improvements or changes to the system

What you’ll love:

· The enthusiasm and dedication of our volunteer team

· The rewarding nature of our work with puppies and guide dogs in training

· The ability to make an impact on our mission in an area that is very important to our overall operations

· The camaraderie of our incredible GDB team

The qualifications you’ll need:

· Knowledge of Salesforce Administration and App Platform development techniques, including NPSP (Non-Profit Success Pack) functionality and configuration of applications, Lightning design, database programming, and computer systems

· Salesforce Explorer badge, completion of Trailhead online courses and/or Salesforce Admin, Advanced Admin or Platform App Developer certifications highly desirable

· Experience developing applications using Salesforce, SQL, or using a language such as apex, .Net or VBA is highly desirable

· Knowledge and experience designing and deploying software that complies with accessibility standards and is compatible with assistive technologies used by individuals who are blind or have visual impairment is highly desirable

· Ability to implement quality assurance, test and controls standards, and best practices

· This full-time position may be located on the California or Oregon campus or as remote work; occasional travel to work on site at GDB campuses required

Guide Dogs for the Blind

At Guide Dogs for the Blind (GDB), we believe that everyone deserves to move through the world safely and confidently – to live the life they want to live. As the largest guide dog school in North America, we have graduated more than 16,000 guide dog teams from across the U.S. and Canada since our founding in 1942. GDB not only improves mobility for our clients, we further inclusion. Join our team of more than 300 employees and share your passion for our mission.

At Guide Dogs for the Blind, we respect, value, and appreciate all differences. We welcome all qualified candidates irrespective of your race, color, religion, sex, gender identity or expression, sexual orientation, national origin, marital status, genetics, disability, age, or veteran status. Individuals with disabilities, especially those who are blind or visually impaired, are encouraged to apply. If you have a disability and need assistance and/or accommodation with applying for a job, please feel free to call 800-295-4050 and ask for Human Resources.

Job Type: Full-time

Work Location: Multiple Locations