Salesforce Business Analyst : 21-03405
Location
Los Angeles, CA, USA
Role
Business Analyst
Contract
Contract
Salary
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Primary Skills: Salesforce, Wealth Management, CRM, Finance Industry
Duration: 6+ Months (Possible Extension/Conversion to Full Time)
Contract Type: W2 Only
Location: Los Angeles, CA/ New York, NY
Job Description:
This colleague is responsible for the design and execution of product features aligned with the overall product roadmap. They will have a mastery of the Salesforce product and partner closely with the Technology organization to implement the desired features. They will actively participate in scrum planning, release management, testing & validation. They continuously build colleagues confidence and effectiveness with new CRM capabilities through listening to, communicating with, and teaching their colleagues as an ambassador for change. They will build trust and drive adoption of the Salesforce platform through hands-on support and frequent engagement with the user base.
Understand CNRs business & how to improve it through technology enablement
Comprehensively understand CNRs business and how various groups and systems interact with each other
Document key business decisions, business processes and workflows in our knowledge base
Establish relationships with key business stakeholders and analyze their goals, needs and workflow
With assistance, ensure that Salesforce enables the business effectively and creates value
Contribute to the development of a vision and roadmap for Salesforce as part of a cross functional/inter-disciplinary team
Support Product Owners in engaging stakeholders across the business and technology organization to understand their needs, gain support for initiatives, and assess the impact of those initiatives on the business
Develop an expert understanding of the CRM landscape, keep on top of the Salesforce roadmap and strategy, industry news and the CRM ecosystem
Requirements
Duration: 6+ Months (Possible Extension/Conversion to Full Time)
Contract Type: W2 Only
Location: Los Angeles, CA/ New York, NY
Job Description:
This colleague is responsible for the design and execution of product features aligned with the overall product roadmap. They will have a mastery of the Salesforce product and partner closely with the Technology organization to implement the desired features. They will actively participate in scrum planning, release management, testing & validation. They continuously build colleagues confidence and effectiveness with new CRM capabilities through listening to, communicating with, and teaching their colleagues as an ambassador for change. They will build trust and drive adoption of the Salesforce platform through hands-on support and frequent engagement with the user base.
Understand CNRs business & how to improve it through technology enablement
Comprehensively understand CNRs business and how various groups and systems interact with each other
Document key business decisions, business processes and workflows in our knowledge base
Establish relationships with key business stakeholders and analyze their goals, needs and workflow
With assistance, ensure that Salesforce enables the business effectively and creates value
Contribute to the development of a vision and roadmap for Salesforce as part of a cross functional/inter-disciplinary team
Support Product Owners in engaging stakeholders across the business and technology organization to understand their needs, gain support for initiatives, and assess the impact of those initiatives on the business
Develop an expert understanding of the CRM landscape, keep on top of the Salesforce roadmap and strategy, industry news and the CRM ecosystem
Requirements
- BA / BS degree required
- 3-5 years of experience as a Salesforce Business Analyst (Experience with Asset & Wealth Management Firms Preferred)
- Salesforce Administrator & Platform App Builder Certifications Required; Sales & Service Cloud Consultant Certifications Preferred
- Experience with agile systems development, conducting workshops, requirements gathering, user story development and test planning
- Financial Services is a must have
Abilities, Job Skills and Knowledge:
- Passion for the client and user experience.
- Sharp analytic skills with an ability to arrive at logical and quick conclusions.
- Fluency with the Salesforce platform and its native and configurable capabilities.
- Enough familiarity with both declarative and programmatic customization to be able to directionally identify the most expedient and appropriate way to address a functional need.
- Extensive knowledge and experience within the Salesforce ecosystem, including knowledge of new features, Salesforce products (Pardot, Einstein, Communities etc.) and AppExchange solutions.
- Must be able and willing to work outside of normal working hours/days in order to provide a superior customer service experience.
To follow up with any questions, please contact Saurabh at 408-512-2357.
Akraya is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. Akraya is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation.
If this position is not quite what you're looking for, visit akraya.com and submit a copy of your resume. We will get to work finding you a job that is a better fit at one of our many amazing clients.
Akraya is an award-winning IT staffing firm and the staffing partner of choice for many leading companies across the US. We offer comprehensive benefits including Health Insurance (medical, dental, and vision), Cafeteria Plan (HSA, FSA, and dependent care), 401(k) (enrollment subject to eligibility), and Sick Pay (varies based on city and state laws).
Akraya is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. Akraya is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation.
If this position is not quite what you're looking for, visit akraya.com and submit a copy of your resume. We will get to work finding you a job that is a better fit at one of our many amazing clients.
Akraya is an award-winning IT staffing firm and the staffing partner of choice for many leading companies across the US. We offer comprehensive benefits including Health Insurance (medical, dental, and vision), Cafeteria Plan (HSA, FSA, and dependent care), 401(k) (enrollment subject to eligibility), and Sick Pay (varies based on city and state laws).
Akraya Inc.
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