Salesforce Administrator

JOB SUMMARY: Serve as the primary system administrator and support resource for our Salesforce platform, ensuring its optimal performance, security, and usability.

Essential Functions, Roles, and Responsibilities:

• Complies with all safety, health and environmental requirements, policies, and procedures relevant to the position.
• Work with stakeholders to define system requirements and customize the salesforce platform.
• Collaborate with cross-functional teams to gather and analyze business requirements, translate them into technical solutions, and implement necessary changes in Salesforce.
• Assist in the implementation and further development of Salesforce for the business.
• Ensure optimal performance of Salesforce systems and products; maximizing the efficiency and capitalizing on the full features and benefits of Salesforce based on business needs.
• Upgrading and configuring salesforce systems for optimized integration
• Managing salesforce roles, profiles, sharing rules, workflows, dashboards, access levels, and groups.
• Maintain the sales cloud and building custom reports and dashboards.
• Performing database maintenance tasks; including diagnostic tests and duplicate entry cleansing.
• Evaluating and installing new Salesforce updates and providing training and support.
• Primary contact for all salesforce troubleshooting.
• Write and maintain technical documentation and end user guides.
• Responsible for training employees on proper use of Salesforce platform
• Other duties may be assigned.

Education, Training, Experience:

• Bachelor’s degree in a related subject (not required, but highly recommended)
• Ability to provide Salesforce training and end-user support.
• 5 or more years of experience as a Salesforce Administrator in a similar environment.
• Excellent communication skills both written and verbal.

Certifications, Licenses, Registrations:

• Salesforce Certified Administrator

Job Knowledge, Skills, Abilities:

• Intermediate Language Skills Mathematical Skills and Intermediate Reasoning Ability.
• Strong verbal and written skills
• MS Word, Excel, and Outlook
• Ability to multi-task and maintain deadlines.
• Ability to build solid working relationships with customers, vendors, and interface with associates in all departments including HQ and other branches.
• On-call 24/7 as needed.

Supervisory Responsibilities: This job has no supervisory responsibilities.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Regularly required to stand; walk; reach with hands and arms; talk and hear
• Regularly required to use hands to finger, handle, or feel
• Regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 40 pounds
• Close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus

Disclaimer: This job description indicates the general nature and level of work expected of the incumbent. it is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. incumbent may, and probably will be asked to perform other duties as required. Each employee, regardless of classification, is required to maintain a safe, orderly and clean workplace, using safety precautions and observing safety rules at all times.

Cactus Wellhead is an equal opportunity employer. Cactus Wellhead prohibits discrimination and harassment of any type. It affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.