Program Manager, CRM - Salesforce Marketing Cloud

36 days ago
  • Location

    United States

  • Role

    Project Manager

  • Contract

    Permanent

  • Salary

    n/a

We are ASICS. And our five letters have meaning. ‘Anima Sana in Corpore Sano’ or a Sound Mind in a Sound Body.
We’ve always believed in the positive benefits of movement. And this year, we’ve recommitted to this founding purpose, supporting more people to experience the transformative power of movement, on the body and the mind.
So, this is your chance to join a truly purpose-driven brand.

Program Manager, CRM
ASICS Digital is seeking an experienced Program Manager to help drive the ASICS e-Commerce global roadmap, including planning and implementation of key digital initiatives, across ASICS properties.
This role will report to the Director of Program Management and will oversee multiple Salesforce Marketing Cloud scrum teams dedicated to improving our email marketing capabilities. The Program Manager is accountable for planning, stakeholder communications, staffing considerations and implementation of ASICS regional and global eCommerce roadmaps. This person will leverage a deep understanding of how to “GSD” in a fast-paced, technical and agile environment, possess well-rounded soft skills, and a results-driven approach to deliver engaging experiences with our consumers.

Responsibilities:

    • Oversee a portfolio of regional and global projects related to Salesforce Marketing Cloud.
    • Manage a small team of Product Owners/Project Managers responsible for implementation and delivery of ASICS.com global digital marketing, eCommerce and/or CRM optimizations and features.
    • Collaborate with Product Management, UX, Engineering, Quality and Executives to manage costs and schedules. Work collaboratively with cross-functional teams to optimize business results.
    • Evaluate existing processes for efficiency opportunities and lead the change.

Requirements:

    • 3-5 years product/program management, project management and/or operations management experience overseeing software development projects.
    • Excellent communication skills including the ability to influence and articulate clear, measurable objectives after developing a detailed understanding of the business goals.
    • Ability to present to groups regardless of position within the company, and willing to take on challenges confidently and effectively.
    • Seasoned expert with project management tools such as i.e., JIRA, Confluence, Smartsheet, Excel, etc.
    • Extensive experience and/or knowledge of agile methodology and frameworks like Scrum and Kanban.
    • Experience in eCommerce, preferably in global organizations.
    • Experience with DTC platforms, preferably Salesforce, Hybris, and/or SAP.
    • Bachelor’s degree (MBA a plus).

Become a part of the ADI community:
ADI is taking active steps towards becoming a diverse, equitable, and inclusive workplace. We aim to engage in D&I work that permeates our organization and all employees are expected to be actively involved.
  • ADI is a strong, global community where we collaborate and care for each other.
  • We value a diversity of opinion, everyone’s input, and increasing the number of voices at the table.
  • You’ll have the opportunity to join the D&I task force, participate in affinity spaces, learn and grow on your anti-racist journey. We all need to know what anti-racist is so that everyone can talk about what it actually means.
  • We center our employees as full people. We don’t just accept difference, we celebrate it, support it, and thrive on it for the benefit of our employees, our products, and our community.

Equal Opportunity Employer Description:
At ADI, we don’t just accept diversity— we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products, and our community. ASICS Digital is proud to be an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or fitness level.

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