Database Applications Administrator – (Sales Forces Expert)

22 days ago
  • Location

    Oakland, California, United States

  • Role

    Administrator

  • Contract

    Permanent

  • Salary

    $110,000 - $130,000

SEIU UHW-West & Joint Employer Education Fund Job Description

Job Title: Database Applications Administrator – (Sales Forces Expert)

Classification: Exempt

Department: Digital Strategy

Reports To: Director of Digital Strategy

Principal Purpose of Job: Serves as staff support and administrator for our Salesforce CRM systems

Level of Authority: Works with various teams and in coordination with other Database Administrators, under general organizational policies and procedures

Work Environment: Most of the work is performed in a fast-paced office setting with frequent interruptions, adjustments and the need to deal with a diversity of people and tasks

Work Location: Open (can be remote)

Day-to-day duties:

  • Support and Administration for multiple Salesforce Systems:
  • Coordinate and provide quality control for data entry
  • Communicates and supports the introduction of new features and user queries
  • Troubleshooting of system and data issues
  • Importing and exporting data
  • Providing user support and training
  • Develop custom reports from Salesforce

Responsible for developing, updating and disseminating system documentation

  • Ability to handle multiple tasks simultaneously within strict timelines/deadlines
  • Flexibility regarding schedule and assignments
  • Helps out with special projects and other duties as needed

Required Qualifications

  • Significant Salesforce internal support and administration, including the following:
  • Salesforce Lightning, Flow and Workflow as well as Configuration and Declarative development of the platform

Desired Qualifications

  • Salesforce EDA, Sales Cloud, Communities and Pardot experience
  • 1 or more of the following Salesforce Certifications:
  • Administrator
  • Advanced Administrator
  • Platform App Builder
  • Platform Developer I
  • DevOps tools (Gearset preferred)
  • Experience with MS SQL and associated tools (DBAmp)
  • Some experience working with one or more of the following:
  • ETL Tools (Matillion ETL preferred)
  • Data Warehouses (Snowflake Preferred)
  • Reporting Tools (PowerBI Preferred)
  • Experience using Microsoft Excel and Word
  • Experience working within a non-profit or labor environment

Other Job Functions

  • Ability to work well as part of a team in separate locations servicing a diverse learner population
  • A professional demeanor and a commitment to customer service
  • Works collaboratively with other staff
  • Strong analytical mind, interpersonal skills, and ability to work in a dynamic environment

Benefits

  • OPEIU 29 as the Union Member
  • Fully Paid Health Care benefit with (Kaiser HealthCare)
  • Fully Paid: Dental, Vision and Pension
  • Optional 401K
  • Salary Range $110,000 to 130,000

Condition(s) of Employment

Satisfactory completion of a background check, which may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references, and/or verification of work history is required for employment. The Education Fund will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information.

All background checks are conducted through a third-party vendor, Paycom.

EEO Statement

As an Equal Opportunity Employer, The Education Fund does not discriminate on the basis of any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, veteran's status or any other status protected by the laws or regulations where we operate.

Job Type: Full-time

Pay: $110,000.00 - $130,000.00 per year

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Professional development assistance
  • Retirement plan
  • Tuition reimbursement
  • Vision insurance

Experience level:

  • 4 years

Schedule:

  • 8 hour shift
  • Day shift

Experience:

  • ETL Tools: 4 years (Preferred)
  • Salesforce: 5 years (Preferred)

Work Location: Remote

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