Salesforce Administrator

32 days ago
  • Location

    Pleasanton, California, United States

  • Role

    Administrator

  • Contract

    Contract

  • Salary

    $74,474 - $105,243

Do what you love. Love what you do.

At Workday, we help the world’s largest organizations adapt to what’s next by bringing finance, HR, and planning into a single enterprise cloud. We work hard, and we’re serious about what we do. But we like to have fun, too. We put people first, celebrate diversity, drive innovation, and do good in the communities where we live and work.
About the Team
The Salesforce.com (SFDC) Administrator at Workday is part of the GTM BT Team that is responsible for the Salesforce implementation at Workday. Our Salesforce Administration team enables continuous improvements to the application and supports our Sales, Marketing and Services business partners by responding to issues, instituting appropriate security, identifying new functionality and driving automation to increase efficiency in business processes.
About the Role
Responsibilities:
  • Administration of the Salesforce environment; responsibilities include customizing and implementing profiles, roles, security settings, sharing rules, applications, custom objects, custom fields, page layouts, workflow, validation rules, approvals, dashboards, reports, etc.
  • Handle the queue to provide timely support to end users to resolve issues with Salesforce and related applications.
  • Interface with end users to understand feature requirements and/ or address support issues and work collaboratively with our Analyst and Development teams on more complex requests & issues.
  • Quickly identify business risks, inefficiencies, issues and opportunities related to Salesforce application administration.
  • Create documentation, maintain standardization and look for ways to continuously improve processes & procedures.
About You
Basic Qualifications:
  • 3+ years of Salesforce administration experience and expert with config based solutions, Data loader, Salesforce security
  • 3+ years experience with Salesforce configuration, testing & support.
  • Experience with Users support
  • Willingness to work on Global delivery model
  • Salesforce.com
    Administrator Training ADM 201 or equivalent
Other Qualifications:
  • Apex coding experience
  • Self-motivated, flexible, standout colleague with proven multi-tasking, time management & organization expertise with the ability to handle multiple and often changing priorities.
  • Attention to detail with the ability to analyze and tackle sophisticated problems as well as provide documentation, guidance and instruction to users.
  • Demonstrated ability to learn and adopt new technologies, applications, and solutions.
#LI-MA5
As a federal contractor, Workday is requiring all new hires to verify that they are fully-vaccinated against COVID-19 within 72 hours of beginning employment with Workday, consistent with applicable law. Workday is an equal opportunity employer. Candidates who are not vaccinated due to a sincerely held religious belief, medical reasons, or other legally-protected reason should contact
accommodations@workday.com
to explore what, if any, reasonable accommodations or exemptions Workday is able to offer.
Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.
Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.
Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!

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