Salesforce Administrator

19 days ago
  • Location

    Atlanta, Georgia, United States

  • Role

    Administrator

  • Contract

    Permanent

  • Salary

    $56,656 - $114,267

Are you excited about creating a Salesforce instance that drives business outcomes and seeing your work make a difference? Does ensuring processes are smartly designed to make your day fly by? Does creating user stories and documentation leave you feeling fulfilled at the end of the day? Three times yes? Sounds like we found a match!
About This Opportunity:
Popmenu is looking for a detail-oriented Salesforce Administrator who will own our Salesforce instance. The Salesforce Administrator is an integral member of the RevOps (Revenue Operations) team and is responsible for administering the CRM system, providing user support, and problem resolution for 100+ users. The Salesforce Administrator will work cross-functionally to identify, develop, and deploy new business processes and adoption of the platform. The Salesforce Administrator will be responsible for executing the day-to-day configuration, support, maintenance, and improvement of our CRM platform.

What's on Your Plate:

    • See the Big Picture: Drive user story analysis, elaboration, and design. Ensure declarative implementation work meets user requirements and doesn’t degrade other business processes on the platform

    • Be a Change Agent:
      Stay abreast of emerging technologies and how they can be applied to our company to enable change, help accelerate innovation, and ensure customer satisfaction

    • Be a Problem Solver:
      Collaborate with stakeholders, product, and fellow technologists to proactively administer our Salesforce instance, and collaborate to develop solutions to the problems

    • Bottom line - in this role it is your responsibility to make sure our Salesforce instance is thoughtfully designed with an intuitive end-user experience and the ability to get the data we need when we need it.

What You Bring to the Table:

    • Salesforce.com App Builder and Admin certifications required
    • 3 years of experience administering Salesforce organizations to meet business requirements
    • Experience in working with the Lightning interface
    • Experience in conducting gap analysis on existing processes and potential alternatives
    • Ability to use out-of-the-box Salesforce functionality as well as building custom solutions or implementing app exchange applications
    • Experienced with workflows/ process builders and lightning flows
    • Experienced with User Acceptance Testing (UAT)
    • Strong documentation and verbal/written communication skills
Who We Are:
Popmenu is a fast-growing, venture-backed SaaS business in the restaurant/hospitality sector working with more than 5,000 restaurants every month. We are dedicated to revolutionizing the industry in a way that benefits both the restaurant owner and the consumer. We started with our now-patented, dynamic menu technology that unleashes the power of a restaurant’s greatest marketing tool: the menu. Since then, we have been endlessly innovating to continue tackling existing and emerging industry needs.

We hire exceptionally bright, motivated people who are passionate about helping great restaurants reach their full potential. We offer a flexible work environment, a pioneering concept, a product our clients love, and talented teammates. This is a chance to make great things happen and be a difference maker. We’re excited to meet you!

What We’re Serving
:
  • We have a great culture and environment that emphasizes collaboration, energy and openness above corporate formality. You can be yourself.
  • We know that great ideas are rooted in diverse culture and experience. We are always striving to create an environment where everyone feels a sense of belonging.
  • Flexibility and freedom are high—are you doing your part and getting your work done? That’s all that matters.
  • We’re growing fast but there’s still plenty of runway for you to have major impact. We’ve built infrastructure to ensure you’re not starting from scratch or getting lost along the way.
  • Innovation is in our DNA—to find great ideas you have to break things. We encourage you to fail fast, fail smartly and fail forward.
  • Your visibility will be high, with daily opportunity to share wins and learnings with the entire company.
  • Work alongside a talented team with experience developing, marketing and selling products for millions of users and thousands of clients—there is always something new to learn from one another.
  • We offer a competitive salary and equity along with an excellent benefits package for all our full-time employees, including medical, dental, vision, 401k matching, and an open PTO policy.

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