CHC CRM & SFE Manager (m/f/d)

Purpose of Role:

You will be part of the Sales Operations and Sales Forces Effectiveness team inside the Growth Performance Hub for CHC Germany.

The aim of our team is to provide the tools, data, and analysis to ensure day-to-day field activities as well as data driven decision.

In 2023, CHC Germany will be provided with new and more precise data on Sales and Sales Forces activities. It will come from a new CRM and related reporting tools.

This aim of this position is to work on the implementation of the new CRM, ensure adequate support to the CRM (actual and future) and to develop analysis from different systems.

Responsibilities

CRM:

• Administration and support of the CRM: ensure the tool is functioning properly, and support the users in their requests: (extract of data, update of data in the CRM etc.)
• Ensure data quality in the CRM: create sanity check and cooperate with users to improve data quality
• Work in cooperation with external providers working on the CRM, being able to understand their doings and challenge them
• Plan and execute the tests for new version of the CRM and applications
• Implementation of internal policies related to CRM system

Data management and analytics :

• Develop and maintain analysis with data from different tools (CRM, PowerPivot, IQVIA dashboard.) to support data driven decision
• Creation of report and data extraction based on the needs of Sales Management

Transversal:

• Work in good coordination with other team members and ensure their back-up
• Part of several projects (Eg: development of reporting tools, new applications)

Requirements

• Bachelor’s degree in Business, Finance, Engineering, or related discipline. Master’s degree is preferred.
• Minimum of 3+ years of Pharmaceutical, Commercial Analytics/Forecasting or Sales Operations, Sales Force/Commercial Excellence, Business Insights, or comparable roles experience is required
• Experience working with CRM system (eg: Salesforce) and with data visualization and/or business intelligence tools (e.g., PowerPivot) is highly preferred
• Excellent self-management skills (including planning, prioritization, objective setting) and ability to work independently
• Proactivity, reliability, and results-oriented are the needed quality for the role,
• Interested to understand the CHC business
• Ability to speak fluently German and English

Our Working Culture

STRETCH | Push to go beyond the level we have operated until now

THINK SANOFI FIRST | Put the interest of the organization ahead of his/her own of those of his/her team

ACT FOR PATIENTS & CUSTOMERS | Act in the interest of our patients and customers

TAKE ACTION | Take action and don’t wait to be told what to do

Our offer:

• An international work environment, in which you can develop your talent and realize ideas and innovations within a competent team.
• An attractive, market-oriented salary aligned with your qualifications and including social benefits above average (e.g., company pension plans, health management).
• An individual and well-structured introduction and training of new employees.
• You can create your own career path within Sanofi. Your professional and personal development will be supported purposefully.
• As a globally successful and constantly growing company, Sanofi provides international career paths as well.

To ensure a rapid processing of your application, please apply only via the “Apply” button. Please include a letter of motivation and a current resume with your application.

At Sanofi diversity and inclusion is foundational to how we operate and embedded in our Core Values. We recognize to truly tap into the richness diversity brings we must lead with inclusion and have a workplace where those differences can thrive and be leveraged to empower the lives of our colleagues, patients and customers. We respect and celebrate the diversity of our people, their backgrounds and experiences and provide equal opportunity for all.