Salesforce Solution Architect

44 days ago
  • Location

    Chicago, IL, USA

  • Role

    Architect

  • Contract

    Contract

  • Salary

    n/a

Spaulding Ridge is a best-in-cloud advisory and IT implementation firm. We help global organizations get financial clarity into the complex, daily sales, and operational decisions that impact profitable revenue generations, efficient operational performance, and reliable financial management.
At Spaulding Ridge, we believe all business is personal. Core to our values is our relationships with our clients, our business partners, our team, and the global community. Our employees dedicate their time to helping our clients transform their business, from strategy through implementation and business transformation. We hire passionate individuals who have the same values as we do. We look for driven individuals who seek to continue solving client problems and bringing innovative ideas to our team. As a small firm with plans to grow rapidly – you will be given the unique opportunity to provide strategic support to the growth of our company.
What You Will Do
We are looking for a Salesforce Solution Architect with multi-cloud knowledge to join our rapidly growing Salesforce Practice. This is an exciting and challenging position where you’ll be driving customer engagements by defining functional requirements, process gaps, and pain points, then rapidly designing and implementing best-in-class solutions utilizing Salesforce Sales, Service, and/or Community Cloud. Ultimately, as a Solution Architect you will serve as the primary design owner and trusted SME for all Salesforce related deliverables.
In this role, the ideal candidate will be able to:
  • Build a world-class solution design strategy and action plan for each client engagement.
  • Lead a variety of workshops including business process reviews, discovery sessions, requirements gathering sessions, and design sessions.
  • Perform analysis of complex business information including business and technical requirements, process models, user stories, and process gaps.
  • Lead a team of Consultants and Analysts to build, test, and deploy your designed Salesforce solution.
  • Work alongside a PM to manage project budget and profitability, delivery schedules and overall quality of the solution.
  • Advise clients on industry and Salesforce best practices to drive process improvement and digital transformation.
  • Support pre-sales and internal continuous process improvement initiatives.
  • Assist the practice lead in the evolution and refinement of delivery methodologies and best practices.
Qualifications
  • Salesforce Admin, Advanced Admin, Sales Cloud, Service Cloud, and Community Cloud certified.
  • 3+ years of experience in a Project Lead, Solution Architect, or Lead Business Analyst role.
  • 5+ years of experience as an Administrator, Developer, or Consultant in Salesforce Sales, Service, or Community Clouds.
  • 3+ years of experience in translating functional business requirements into technical solutions from requirements gathering through user acceptance test planning and deployment.
  • Proven ability to manage projects, lead discovery and build cycles, and work in a collaborative team environment.
  • Strong oral, written and presentation skills.
  • Demonstrated problem solving and troubleshooting skills in a rapidly changing environment.
  • Demonstrated industry or domain expertise.
  • Undergraduate degree in Business, Computer Science/MIS, or equivalent experience.
Preferred Skills
  • Salesforce CPQ Specialist, Field Service, Einstein Discovery, Marketing Cloud, and Pardot Consultant Certifications are a plus.
  • Practical experience working on integration projects using middleware platforms such as MuleSoft, Jitterbit Harmony, or Dell Boomi are a plus.
  • Experience working with Conga Contracts for Salesforce or DocuSign CLM/Spring CM are a plus.
  • Knowledge of Agile Framework.
  • Advanced knowledge of Excel, Word, PowerPoint, and Lucidchart.
Travel Requirements
  • 50-60%
We take care of you!

As an employee of Spaulding Ridge, you will part of a company that is providing innovative opportunities to impact our clients in a meaningful way. We believe giving back is core to our values and as part of this effort, you will be given the opportunity to participate in different opportunities throughout the year including SR’s day of service, giving back to our global community. We offer a competitive benefit package, including flexible time off, medical, dental, vision and life insurance and much more.
  • Competitive benefits package, including medical, dental, vision, 401(K) and Life insurance
  • Flexible Time Off
  • Paid holiday time
  • Paid maternity and paternity leave
Spaulding Ridge’s Diversity Commitment
Spaulding Ridge invests in the development of its diverse employees. We appreciate the unique skills and experience that each person brings to the company.

EOE AA M/F/Vet/Disability

The company is committed to offering Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with Spaulding Ridge and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to our Director of Human Resources, Cara Halladay (challaday@spauldingridge.com) Requests for reasonable accommodation will be considered on a case-by-case basis.
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, gender, sexual orientation, gender identity, protected veteran status or disability.

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