Junior Salesforce Administrator

114 days ago
  • Location

    New York, New York State, United States

  • Role

    Administrator

  • Contract

    Permanent

  • Salary

    $70,000

iMentor is seeking a Salesforce Junior Administrator who is a system-oriented thinker who brings organization to their projects. The ideal candidate will be an effective tactician who is able to negotiate, reconcile, and navigate the gray areas of a project and organization, bring a level of high-emotional intelligence to interacting with end users, while developing systems and working on creative solutions to stakeholders’ inquiries and needs. This person will report directly to the Vice President of Engineering and will collaborate closely with the technology team to create solutions that are timely, relevant, and innovative.

Administration Responsibilities

    • Maintain user accounts, profiles, roles, sharing rules, field security, and permission sets
    • Create and customize objects, fields/relationships, rules, triggers, processes and flows, page layouts, etc.
    • Work with add-on tools, such as: FormAssembly, EventBrite, DemandTools

Support Responsibilities

    • Provide subject matter expertise and help train staff with materials, demos, in-person and virtual training sessions
    • Document configuration, organization workflows, products, and projects

Experience and Skills that are a Plus

    • Agile or other software development methodology
    • Salesforce Administrator Certification
    • Salesforce development: Apex, Process Builder, SOQL, Flow
    • API integrations and tools including Postman, curl, and json

Qualifications

    • At least 1 year of experience in a Salesforce Administration role in an organization with over 50 users
    • Experience with data importing, exporting, and deduplication
    • Experience troubleshooting functional and user data entry issues
    • Experience supporting products using a ticketing system
    • Creating reports and dashboards
    • Proficiency with Microsoft Office
    • Aligned in thought and action with iMentor's values (http://www.imentor.org/values)
    • Views differences between individuals (race, gender, age, cultural heritage, physical ability, education and lifestyle) as an asset and demonstrates an appreciation of the diversity within iMentor
    • Bachelor’s degree required
    • Employment is contingent upon the completion of a satisfactory fingerprinting and criminal background check, conducted by the Division of Human Resources at the New York City Department of Education

Compensation & Benefits

    • Salary $70,000
    • Up to 100% employer funded comprehensive medical and dental coverage beginning Day One
    • 18 days paid annual vacation and 13 paid holidays + most iMentor functions closed between Christmas and New Year’s Day
    • 401K match up to 4%
    • Significant opportunities for professional development and growth
About iMentor

Celebrating over 20 years of impact, iMentor is one of the most innovative college success organizations in the country. iMentor believes that all students deserve an equitable chance to pursue their ambitions. Our program builds authentic mentoring relationships in order to bring greater equity to our students’ educational journeys. Through these long-term relationships, first-generation, students of color from underserved communities increase their access to the knowledge, experiences, and resources required to succeed in college or their post-secondary pathway of choice, and to pursue their career ambitions.

By partnering with public schools serving primarily first-generation college students and providing every student in the school with a mentor, iMentor supports students’ post-secondary journeys with a level of depth and personalization that cannot be matched by traditional advising models. iMentor’s students are 37% more likely to enroll in college and are graduating college at double the rates of their peers. Since inception, iMentor has created and supported 35,000 mentoring relationships.

iMentor is entering the fourth year of a five-year strategic plan for which iMentor has raised a significant round of strategic capital. By 2023, the organization will expand to serve additional young people in communities across the country. In this plan, iMentor’s work is oriented around three primary strategic priorities: continue to close the college completion gap for iMentor students; expand iMentor’s influence beyond the direct reach of its program; and position iMentor for organizational excellence at national scale.

iMentor’s Commitment to Diversity, Equity & Inclusion
We believe that people of all backgrounds deserve equal access to educational opportunities. Recognizing that our country’s history of racism and systemic oppression continues to drive educational disparities for students of color, we give special focus to addressing the economic and racial divides that impact the communities we serve. We are committed to the collective work and intentional investment necessary to consistently move in the direction of educational equity and inclusion. Learn more at www.iMentor.org.

How to Apply

Visit
www.imentor.org/jobs to submit a resume and detailed cover letter describing your interest in and qualifications for this position. Applications will be considered on a rolling basis, so we encourage you to apply as soon as possible. Sorry, due to the high-volume of applicants for this and other positions here at iMentor, no phone, email, mail, or fax inquiries will receive a response.

iMentor is an Equal Opportunity Employer

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