Salesforce Administrator

48 days ago
  • Location

    Paris, Ile-de-France, France

  • Role

    Administrator

  • Contract

    Internship

  • Salary

    n/a

iBanFirst is an international financial services provider offering alternative payment solutions to traditional banking.

Founded in 2016, iBanFirst is a fintech that developed a banking platform to enable international SMEs to carry out fast, secure and fairly-priced multi-currency transactions.

Thanks to iBanFirst, finance teams can send and receive payments in more than 30 currencies and benefit from personalized support to cover their foreign exchange exposure.

Since 2016, iBanFirst has raised 46 million euros and in May 2021, the Californian fund Marlin Equity Partners invested €200M to further accelerate the growth and development of iBanFirst.

Joining iBanFirst is a unique opportunity to develop your skills and evolve quickly in an international company that is at the cutting edge of innovation


Job description

Reporting to the Head of Sales Operations you will be responsible for :

  • [Project] Define, Design, Develop and Deploy Salesforce projects and integration with third party system.
  • [Management] Supervision of a Salesforce administrator.
  • [Run] Analyze and correct errors. Deploy patch packages from a test environment. Maintaining a scalable configuration.
  • [Data] Create, Manage, clean and organize data.
  • [Support] Advise and support the internal users of the Salesforce solution in their daily work.

The solution is now deployed in several countries and departments of the company, for a total of 250 users. The entire sales cycle is on Salesforce, from lead generation to opportunity to onboarding and upsell.


The missions in detail:

  • Define Salesforce roadmap
  • Analysis and translation of the needs of internal users (implementation projects, improvements, support). Challenge these needs to obtain the best solution.
  • Integration of implementation projects.
  • Optimization and performance of already implemented processes and objects.
  • Facilitation of workshops, awareness-raising and training activities.
  • Configuration and customization of the Salesforce tool.
  • Mass data loading (extract, transform and load).
  • Bring expertise on the technical aspects including data model and architecture. choices to allow a scalable solution (knowing tooling limitations as the API, CPU, limits rate, impact on pre-processing in Tableau).


Preferred experience

  • Engineering school, business school or university degree. You have at least 5 years’ experience on Salesforce Sales and Service Cloud (BtoB projects).
  • At least one Consultant Certification, as an “Sales Consultant”.
  • You are comfortable with the customer sales cycle, from the lead generation until the Renewal. At least one Salesforce experience for each actor in the sales cycle:
  • Lead Generation, Lead Management and Account Based
  • Acquisition and Opportunity Management
  • Customer Success Management o Additional teams involved in Sales
  • Account Management
  • You are comfortable with all levels of operations ecosystem : Strategy, Business, Tools and Data.
  • Experience as a product owner (gather needs from the teams, know the best in class salesforce features or appexchange components, propose a clear roadmap).
  • Great organization skills (prioritization of tasks, agile way of working)
  • You able to show autonomy and be proactive in situations where things get stuck.
  • Strong data appetency.

What we offer

  • Various missions and projects in an innovative and rising start-up in a thriving industry (fintech)
  • A key role and a unique opportunity to shape the future of iBanFirst
  • A great, professional and international team with a flat hierarchy
  • A nice work environment, in a our office located in Paris 8
  • Regular offsite and internal events

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