Salesforce Administrator

1507 days ago

Location
Atlanta, Georgia, United States
Role
Administrator
Contract
Permanent
Salary
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Overview

Clearwave Corporation has an exciting opening for a Salesforce Administrator who is passionate about putting the customer first while supporting company policies and procedures. The perfect candidate has certifications with Salesforce, years of experience, loves learning new things and loves to move fast. We are seeking a Salesforce CRM expert with experiencing integrating major third-party applications into Sales and Customer lifecycle flows. Someone that has a drive to produce positive change, but an eye for detail.

You will have a keen eye for opportunities to improve systems and process and are excited to work cross-functionally to make it happen. You are passionate to build relationships to help others succeed. A winning candidate understands Salesforce from Lead to Account to Support to Renewal and the best practices in between.

Responsibilities

Oversee Salesforce implementation and administration tasks for company
Creating and maintaining custom reports and dashboards for leadership as well as users
Conduct Salesforce administration tasks to support day-to-day operations, including management of user accounts and permissions, generation of reports/dashboards, workflow management, data management and report management
Create and maintain documentation on processes, policies, application configuration and help-related materials and conduct team training

Qualifications

Bachelor’s degree in marketing, business or related field
5 + years of experience with Salesforce administration (including managing users; building reports, custom reports, dashboards, etc.)
Salesforce certification: Administrator, Advanced Administrator
Experience with Salesforce Sales Cloud, Service Cloud, Pardot, Experience Cloud and Lightning experience required
Expertise with Process Builder, Flows, and Workflow Rules required
Expertise in the best practices for Salesforce security, architecture, and data integrity
Familiarity with APEX and Visualforce development languages
Experience updating and configuring Salesforce for optimized integrations to 3rd party connected tools (such as Definitive Healthcare, Linkedin Sales Navigator, GetFeedback, etc.)
Experoemce leveraging data enrichment tools (Definitive Healthcare, ZoomInfo, LInkedIn, other integrated tools)
Working knowledge of Tableau/BI tool
Experience running Salesforce in Saas-based organziation