Salesforce Administrator
Location
Bedford, Massachusetts, United States
Role
Administrator
Contract
Permanent
Salary
$69,518 - $95,825
Build a career powered by innovations that matter! At Novanta, our innovations power technology products that are transforming healthcare and advanced manufacturing—improving productivity, enhancing people’s lives and redefining what’s possible. We create for our global customers engineered components and sub-systems that deliver extreme precision and performance for a range of mission-critical applications—from minimally invasive surgery to robotics to 3D metal printing.
Novanta is one global team with over 26 offices located in The Americas, Europe and Asia-Pacific. Looking for a great place to work? You have found it with a culture that embraces teamwork, collaboration and empowerment. Come explore Novanta.
Primary Responsibilities:
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Manage all aspects of the Salesforce.comCRM application including support requests and escalated administrative needs of users by providing prompt and complete resolution to technical challenges and business support issues
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Hands on configuration of new and existing Salesforce.comfeatures including user management, roles/profiles, permission sets, custom objects, page layouts, custom fields, formula fields, validations, workflows rules, email templates, Process Builder, Flows, Lightning Pages, Custom Metadata Types, Custom Settings, Managed Packages
- Lead the implementation of Salesforce’s Configure-Price-Quote (CPQ) platform for all business units
- Migrate the organization from Salesforce Classic to Lightning UI
- Partner with global business stakeholders to proactively identify, drive, and build improvements, enhancements, and system customizations that solve critical business needs
- Translate business requirements into well-architected solutions that best leverage the Salesforce platform and products
- Stay current with Salesforce releases, new features, and best practices delivering recommendations to management regarding enhancement opportunities
- Participate in change management processes driving relevant communication to stakeholders
- Focus on user efficiencies, solving business/customer issues, invent creative solutions, and ensure data accuracy across the system
- 24/7 ownership and resolution of Salesforce system issues and outages
- Utilize agile project management methodologies to drive iterative rapid development and deployment cycles
- Follow coding standards and participate in code reviews during projects to ensure best practice design patterns are followed
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Demonstrated understanding of, and experience with Salesforce.comarchitecture and API including experience with integrations and knowledge of integration patterns and tools (Informatica, MuleSoft, AppFlow)
Required Experience:
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5+ years’ experience implementing and configuring Salesforce.com
- Salesforce CPQ experience (required)
- Certified Salesforce Administrator
- Certified Salesforce Advanced Administrator (preferred)
- Certified Platform Developer 1 (preferred)
- Experience with Apex/Visualforce, JavaScript, HTML, CSS, SOQL, SOSL
- Experience with Pardot, OwnBackup, ZoomInfo, Conga Grid (preferred)
- Knowledge of ETL integrations with connected databases
- Knowledge and experience delivering solutions using Agile methodologies
- Excellent oral and written communication with technical and non-technical resources
Education:
- Bachelor’s degree in Information Technology or related degree
Physical Requirements:
- Able to obtain up to date Covid-19 vaccination status prior to employment start day (full vaccination dose and booster, if applicable) per the current CDC guidelines.
Novanta is proud to be an equal employment opportunity and affirmative action workplace. We consider all qualified applicants without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, military and veteran status, disability, genetics, or any other category protected by federal law or Novanta policy.
Please call +1 781-266-5700 if you need a disability accommodation for any part of the employment process.
Novanta
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