Salesforce Administrator

59 days ago
  • Location

    Fort Collins, Colorado, United States

  • Role

    Administrator

  • Contract

    Contract

  • Salary

    $70,000 - $90,000


Position Location
Fort Collins, CO

Research Professional Position 
No

Posting Number 
202100919AP

Position Type 
Admin Professional/ Research Professional

Classification Title 
Prof/Indiv Contrib II

Number of Vacancies 
1

Work Hours/Week 
40

Proposed Annual Salary Range 
$70,000-$90,000 Salary is commensurate with experience and qualifications

Employee Benefits
Colorado State University (CSU) is committed to providing employees with a strong and competitive benefits package that supports you, your health, and your family. Visit CSU’s Human Resources website for detailed benefit plan information for permanent full-time and part-time faculty and administrative professional employees in the following University benefit areas: https://hr.colostate.edu/hr-community-and-supervisors/benefits/benefits-eligibility/ & https://hr.colostate.edu/prospective-employees/our-perks/.

Desired Start Date 
10/18/2021

Position End Date (if temporary)


To ensure full consideration, applications must be received by 11:59pm (MT) on
09/13/2021

Description of Work Unit
For more than 50 years, CSU Extended Campus, an enterprise division of Colorado State University and which includes CSU Online, has been delivering online and distance programs developed at the flagship research campus in Fort Collins, Colorado. CSU Extended Campus provides affordable access to a high-quality education from wherever students call home around the nation and world, on a schedule that fits their lives. CSU’s distance students receive the same education, learn from the same faculty, and earn the same regionally accredited degree as students on the Fort Collins campus. CSU Extended Campus offers more than 50 undergraduate and graduate degrees and 35 for-credit certificate programs, delivered online and at locations across Colorado, as well as hundreds of professional education noncredit courses, digital badge programs, and open lifelong learning courses.

CSU Extended Campus is a center of innovation at the university, supporting not only the development of online and distance courses and programs, but also the enhancement of campus instruction. CSU Extended Campus has a staff of over 80 professionals delivering educational programs and services through CSU Online, Professional Education (non-credit programs), Collaboration Campuses, and the Osher Lifelong Learning Institute. Key teams include Strategy and Program Development, Marketing and Enrollment, Operations, and Learning Development. CSU Extended Campus collaborates closely with the colleges, departments, and divisions across the university, with other universities in the CSU System, and with government, business, non-profit organizations as well as other educational institutions.

The Office of Engagement and Extension (OEE) was organized in 2006 to advance CSU’s engagement and outreach missions. In addition to CSU Extended Campus, OEE includes CSU Extension (including Colorado 4-H), the Colorado Water Center, and a variety of vibrant programs that engage the teaching, research, extension, and service missions of Colorado State University. The Vice President for Engagement and Extension (VPEE) is the principal administrative, academic, and fiscal officer for these divisions, reports to the CSU President, and works closely with the Provost/Executive Vice President. These divisions work collaboratively across all Colleges and offices on campus, and have strong engagement programs throughout Colorado, the Western US and globally. At any given time, OEE’s divisions include over 400 employees. The total of budgets for all divisions is approximately $70 million. OEE is one of the most institutionally comprehensive commitments to engagement and outreach among all land-grant and other universities. Propelled by OEE’s leadership, nationally CSU is a Carnegie Engaged University (2008, 2014), is a member of the Engagement Scholarship Consortium, is an APLU Innovation and Economic Prosperity University (2016) and is highly ranked for its online degree programs. Annually, CSU Extended Campus garners enrollments of over 10,000 learners and CSU Extension delivers approximately 500,000 educational contacts.

...

Position Summary
This position is responsible for supporting the advancement of CSU Online goals and daily operations via the administration of our Salesforce environment for our continuously evolving Salesforce requirements. This position will work with staff across the organization to support Salesforce needs and related processes by designing, developing and implementing customized solutions within the Salesforce platform. This position will work in tandem with a team of Salesforce professionals.

This position relies on both technical capability (troubleshooting, analysis, software development, and administration) as well as functional capability (effective and efficient communication, documentation, technical support, and occasional training).

The right candidate will contribute to a dynamic environment and work closely with other members of the Salesforce team.

Some after-hours and weekend work may be required. This position reports to the Salesforce and Data Manager for CSU Extended Campus.

Required Job Qualifications
  • B.S. degree in Computer Information Systems, Computer Science, or closely related field from an accredited institution.
  • Certified as a Salesforce Administrator
  • At least one year of professional experience in the following:
    • Salesforce administration and support
    • Implementation of CRM or new CRM components
    • Monitoring and management of user access and security

  • Experience developing and leading user training sessions.
  • The successful candidate must be legally authorized to work in the United States by the proposed start date; Continuing Education/CSU Online will not provide visa sponsorship for this position.

Preferred Job Qualifications
  • 3+ years of experience in Salesforce Administration
  • Experience in the following:
    • Salesforce Marketing Cloud
    • Salesforce Communities
    • Salesforce Advisor Link
    • Salesforce Education Data Architecture

  • Experience in data integration using SSIS, Jitterbit, DbAMP, Informatica or other similar software solutions.
  • Experience with database development or administration. (Oracle, SQL, etc.)
  • Experience in higher education environments with a working knowledge of Banner Student Information System.
  • Evidence of effective written communication skills.
  • Evidence of personal initiative and ability to independently pursue solutions.

Diversity Statement
Reflecting departmental and institutional values, candidates are expected to have the ability to advance the Department’s commitment to diversity and inclusion.

Essential Duties

Job Duty Category
Salesforce Administration

Duty/Responsibility
  • Provide front line user support to Student Success, Outreach, Advising, and Marketing
  • Design and maintain data quality workflows by leveraging DemandTools / on premise databases.
  • Analyze business processes then create functional requirements and documentation.
  • Support Sales Cloud features around email, workflows, process builder, flows, permissions, reporting and other duties as assigned.
  • Assist with user training by presenting system functionality and developing training materials.
  • Administer applications within our Salesforce platform such as DemandTools, BriteVerify, and Calendly
...

These jobs may fit you

TekPartners, A P2P Company

TekPartners, A P2P Company

Today
  • Location

    United States

  • Role

    Developer

  • Contract

    Contract

  • Salary

    n/a

TEKsystems

TEKsystems

Today
  • Location

    Chino Hills, California, United States

  • Role

    Developer

  • Contract

    Contract

  • Salary

    n/a

Prudential

Prudential

2 days ago
  • Location

    Newark, New Jersey, United States

  • Role

    Developer

  • Contract

    Internship

  • Salary

    $65,365- $122,020

Parks, Experiences and Products

Parks, Experiences and Products

2 days ago
  • Location

    Intercession City, Florida, United States

  • Role

    Other

  • Contract

    Contract

  • Salary

    $47,216- $111,554