Salesforce Administrator

27 days ago
  • Location

    Detroit, Michigan, United States

  • Role

    Administrator

  • Contract

    Permanent

  • Salary

    n/a

Open Dealer Exchange (ODE), an affiliate of Reynolds and Reynolds, is looking for a Salesforce Administrator to join our team in Farmington Hills, Michigan. This is a hybrid role and applicants must already be living in the Detroit Metropolitan area.

The Salesforce Administrator is a key contributor in administering and building out solutions on the Sales Cloud, Service Cloud, and Marketing Cloud to support evolving business processes. You will support the day-to-day business functions, and various assigned projects. In this role, the Salesforce Administrator is expected to oversee all aspects of user and license management, including new user setup/deactivation, roles, profiles, permissions, and public group.

Responsibilities:

  • Proactive health check, optimization, and ongoing data cleansing
  • Performing salesforce.com database maintenance tasks including diagnostic tests, duplicate entry cleaning, running data backups, and generating reports
  • Sandbox environment management and coordinate the timing of refreshes
  • Strong understanding of the Salesforce.com platform, with the ability to build Salesforce Lightning App Pages, custom objects, formula fields, custom views, and other content of intermediate complexity
  • Other tasks may include providing end-user support, transferring record ownership, documenting workflows and processes for converting to flows, monitoring, and managing internal Salesforce storage limits etc. Importing lead lists and supporting ongoing campaigns through Salesforce
Requirements:
  • 1-2 years of Salesforce administration experience or must have a Salesforce or Salesforce Advanced Administrator certification
  • Must be proficient in Salesforce, Excel, Data Loader, and other key applications
  • Experience in performing Salesforce upgrades and ensuring successful integration
  • Understanding of Salesforce sharing and security regarding roles, profiles, permissions, OWD, and sharing rules
  • Clear and concise written and verbal communication skills
  • Analytical skills are a must

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