Salesforce Systems Administrator - Remote

Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today’s most important industries. Our growth is driven by delivering real results for our clients. It’s also enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence and supports our communities. With qualities like those, it’s no wonder we’re consistently ranked among the best companies to work for by Fortune Magazine, Consulting Magazine, Working Mother Magazine, Diversity Inc. and others. If you’re as passionate about your future as we are, join our team.

KPMG is currently seeking a Salesforce Systems Administrator to join our Digital Nexus organization. This is a remote work opportunity.

Responsibilities:

• Support end-user requests and support projects as needed
• Implement approved change requests that require configuration
• Work with help desk to resolve issues related to integrations from internal applications and 3rd party systems
• Updates documentation of all configurations and create quick reference guides
• Partner with product owner and business analysts on Salesforce major release readiness, accountability and testing
• Provide technical management to offshore admin resources; ensure adherence of SF SalesCloud, Marketing Cloud and AppExchange managed apps admin best practices
• This role has the ability to work remotely

Qualifications:

• Minimum five years of experience supporting technical requests on a Salesforce platform with knowledge of the business processes required to provide resolution
• Bachelor's degree from an accredited college/university is preferred; Salesforce certification is preferred
• Experience providing platform upkeep, assessment of yearly Salesforce releases (3 per year) and relevant AppExchange products introduced in overall solution
• Proficient Agile skills
• Strong verbal/written communication, with ability to effectively interact with individuals at all levels of responsibility and authority; Must be able to prioritize, delegate and foster the development of high-performance teams to lead/support an environment driven by customer service and teamwork
• Strong trouble-shooting and organizational skills and ability to work on multiple projects simultaneously; Ability to participate in resource planning processes based on defined organizational plans

KPMG LLP (the U.S. member firm of KPMG International) offers a comprehensive compensation and benefits package. KPMG is an affirmative action-equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. The attached link contains further information regarding the firm's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please.

At KPMG, any partner or employee must be fully vaccinated or test negative for COVID-19 in order to go to any KPMG office, client site or KPMG event. In some circumstances, individuals who are not fully vaccinated may also be required to have a reasonable accommodation to not be fully vaccinated for COVID-19.