Consultant (m/f/d) - Salesforce Service Cloud

101 days ago
  • Location

    Remscheid, North Rhine-Westphalia, Germany

  • Role

    Consultant

  • Contract

    Internship

  • Salary

    n/a

WORKING AT VAILLANT GROUP.
TAKING CARE OF A BETTER CLIMATE.

Developing one of the most efficient heat pumps on the market. And turning the lights on only when needed.
Both count. Both are us.

Consultant (m/f/d) - Salesforce Service Cloud

WHAT YOU WILL DO

  • Your task is to actively advise and consult on the introduction and further development of group-wide innovative processes and applications in the service environment
  • Following your analysis and evaluation of business requirements, you will design and implement customized Salesforce solutions with a focus on Salesforce Service Cloud
  • You create added value for your internal customers by relying on proven standards and processes when designing solutions
  • In addition, you will act as a sensitive intermediary between internal and external contacts, using current project management methods

WHAT YOU BRING ALONG

  • With your successfully completed degree in computer science or business administration or a comparable qualification, you have the necessary tools of the trade
  • Ideally, you have sound practical experience and knowledge in the implementation of complex service processes within Salesforce.com (focus on Service Cloud); current Salesforce certifications are an advantage
  • You are familiar with current agile working methods (Kanban, SCRUM) and are willing to work in this environment
  • Due to your very good German and your open and trustworthy personality you communicate confidently on all levels
  • You round off your profile with strong communication skills and the ability to work in a team combined with a high degree of initiative and implementation strength

WHAT WE OFFER

  • A good work-life balance is very important to us. Each employee organizes their home office and office days in coordination with their team. In this way, family and career can be flexibly coordinated.
  • Our canteen and company health management are a matter of course for us (sports offers, fitness courses, company doctor)
  • All our employees with electric cars have access to our electric charging stations

Svetlina Klose

+492191 18 2582

svetlina.klose@vaillant-group.com

Vaillant Group


WORKING AT VAILLANT GROUP.
TAKING CARE OF A BETTER CLIMATE.

Developing one of the most efficient heat pumps on the market. And turning the lights on only when needed.
Both count. Both are us.

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