Salesforce Administrator

968 days ago
  • Location

    Remote, United States

  • Role

    Administrator

  • Contract

    Permanent

  • Salary

    n/a

ABOUT SKYSPECS:

SkySpecs envisions a future where wind energy is the most affordable form of electricity in the world. We are making this possible by bringing together data insights and automation to help wind farm owners and operators better invest in, maintain, and manage their wind assets for sustainable returns and affordable delivery to the market.

In 2016 we entered the wind energy market as an autonomous drone inspection company and quickly became the leader in North American and Europe. Today, SkySpecs is a global company with customers in 26 countries on 5 continents. Along with our acquired partners Vertikal AI and Fincovi, we provide end-to-end solutions from robotics and AI-driven predictive analytics for wind blade and drivetrain maintenance, through to financial asset management. Our team is constantly innovating and raising the bar for the industry and our customers. We live our mantra to “Under promise and over deliver” in everything we undertake - and we have a lot of fun along the way!

WHAT WILL I BE GETTING MYSELF INTO?

Reporting to the CFO, the Salesforce Administrator will lead the ongoing development of our Salesforce.com deployment. The successful candidate will have a record of success in improving processes and adoption using the platform. The administrator will work closely with functional leaders, organizational units, and subject matter experts to identify, develop, and deploy new business processes. This role is part technical project manager, part administrator, and part Salesforce analyst. The Salesforce Administrator will be responsible for executing the day-to-day configuration, support, maintenance, and improvement.

  • Handle all essential administrative functions including user account maintenance, reports and dashboards, workflows, and other routine tasks
  • Manage all support requests and users' administrative needs and provide training as necessary
  • Complete regular internal system audits and prepares for upgrades
  • Manage Salesforce.com data feeds and other integrations
  • Manage all support requests and users' administrative needs and provide training as necessary
  • Identify opportunities for application optimization, integration, redesign, or development
  • Maintain security, including sharing rules and security levels
  • Maintain system documentation and Salesforce policies and procedures
  • Manage and document ongoing Salesforce customization and integration projects
  • Make recommendations to management & clients regarding implementations as appropriate
  • Be the subject matter expert on Salesforce

MUST HAVES:

  • Minimum two years of experience as a Salesforce.com administrator
  • Salesforce.com Admin (ADM201 and ADM211) certified
  • Strong Salesforce data object management and data integration skills required
  • Strong reporting background using standard Salesforce functionality
  • Strong understanding of Salesforce.com best practices
  • Strong data management abilities
  • A documented history of successfully driving projects to completion
  • A demonstrated ability to understand and articulate complex requirements
  • A strong understanding of Salesforce security and access architecture (profiles, permission sets, record types, etc.).

BONUS POINTS FOR:

  • Web Services development experience is a plus.
  • Hands-on configuration, workflow, process builder, flow experience; Apex, Lightning Web Components, or Visualforce expertise a plus but not required. A willingness to learn and understand the capabilities of Lightning Web Components required.
  • Sales Cloud, Service Cloud, and Developer certifications preferred

Additional Notes

  • Excellent project management skills and a positive attitude
  • Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards
  • Creative and analytical thinker with strong problem-solving skills
  • Must display exceptional verbal and written communication skills
  • Must demonstrate an ability to communicate effectively at all levels of the organization

SO WHY SHOULD I WORK AT SKYSPECS?

Glad you asked; it’s not a one-way street. We want to sell you on why we’re the best, too.

  • We really trust our employees and we go above and beyond. To that end, we work with a flexible work schedule.
  • You’ll receive the respect and loyalty of your teammates (and we’re not just saying that; it’s actually a thing around here).
  • We offer a fun, energetic, often entertaining workplace that is open and accepting of all interests.
  • (When we can) We love to hangout with the team socially, sponsor tailgates, and share knowledge in casual settings. We like each other so we enjoy doing stuff together.
  • We offer medical, dental, vision insurance for US employees and supplement private healthcare costs for our Europe team members
  • We support our parents with fully paid parental leave: 16 weeks (primary caregiver) & 6 weeks (secondary caregiver) for US-based employees, otherwise based on country-specific requirements

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