Salesforce Systems Administrator
- Work with the assistant executive director to prioritize IT work that is most impactful to the priorities of the Institute
- Maintain and improve the Institute’s Salesforce customer relationship management database
- Must be experienced with Salesforce Communities
- Build custom reports and dashboards
- Perform database maintenance tasks, including diagnostic tests and duplicate entry cleansing
- Maintain, improve, and write standard work and documentation
- Be an expert on the Institute’s Salesforce and integration with the Institute’s WordPress website
- Collaborate with Institute staff to help improve their IT systems
- Conduct regular training for staff and onboard new employees
- Work with USU IT group to maintain systems and keep up to date on University technology
- Candidates are required to live in the USA, they must be a US Citizen, and they must pass a background check
- Bachelor’s degree or equivalent work experience in MIS or IT work
- Experience with prioritizing and managing IT projects
- Proficiency in hardware and networking troubleshooting
- Understanding of Windows & Mac operating systems and troubleshooting
- IT security understanding
- Cloud Service administration
- Database design and management
- Working knowledge of HTML, CSS, and JS
- Friendly and professional people skills
- Proactive, solution-minded contributor
- Ability to train and coach
- Salesforce certification
- Working knowledge of FormAssembly and Tableau
- Experience with WordPress
- Experience with Java
- Resume/CV to be uploaded at the beginning of your application in the Candidate Profile under “Resume/CV”
- Contant Information for Professional References
- Cover Letter to be typed/pasted at the end of your application
The Shingo Institute offers several educational opportunities, such as the Shingo Workshops (DISCOVER EXCELLENCE, SYSTEMS DESIGN, CULTURAL ENABLERS, CONTINUOUS IMPROVEMENT, ENTERPRISE ALIGNMENT, and BUILD EXCELLENCE), conferences, webinars, podcasts, benchmarking visits, study tours, and the Shingo MBA. The Shingo Institute is a program in the Jon M. Huntsman School of Business at Utah State University.
USU’s statewide system features three residential campuses, 30 total campus locations, and 23 Extension education centers. The university employees 903 full-time faculty members, 124 executive administrators, and 1,649 full-time support staff. USU offers 115 undergraduate majors, as well as 91 master’s and 42 doctoral degrees. Learn more about USU.
A core characteristic of USU is engagement with communities and people in economic development, improvements to quality of life, and human capital. Through the practical application of knowledge, the University and its faculty engage and share expertise with the state, nation, and world, preserving the historical land-grant tradition of partnering with communities to address critical societal issues in the interest of the public good.
The USU main campus is located in beautiful Logan, Utah, a city of about 50,000 situated in a picturesque mountain valley about 80 miles north of Salt Lake City. Outstanding recreational opportunities abound in the nearby mountains and proximate region.
USU is sensitive to the needs of dual career couples and provides a Dual Career Assistance program to support careers for partners who are also seeking employment.
USU endeavors to provide reasonable accommodations to ensure equal access in all aspects of employment to qualified persons with disabilities. To request a reasonable accommodation for a disability, please contact the university’s ADA Coordinator in the Human Resource office at 435-797-0122 or submit a request at firstname.lastname@example.org.
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