Salesforce Administrator ~ Sales Operation Analyst
Location
Marlborough, Massachusetts, United States
Role
Administrator
Contract
Contract
Salary
$27 - $30
Looking for a candidate who has at least 2 years of sales support activities including quotations, CRM management, customer service, sales reporting and/or lead management.Successful track record of working with cross-functional teams. Strong communication skills, both oral and written.Proficient with Microsoft Office( Outlook, Word, Excel, Powerpoint)Possibility of air travel up to 10%.
Other helpful experience: Familiarity with Doble portfolio and fluency in other languages than English.
ESSENTIAL JOB FUNCTIONS:
Other helpful experience: Familiarity with Doble portfolio and fluency in other languages than English.
ESSENTIAL JOB FUNCTIONS:
- Manages quotes to order process for Software renewal opportunities.
- Interacts with customers and internal teams to ensure smooth transactions.
- Designs, maintains, and updates Salesforce instances.
- Supports all process related but not limited to Leads, Opportunity, Quote orders etc.
- Creates and manages all aspects of users, security, profiles, roles, permissions and sharing rules.
- Monitors adherence to Salesforce policies and processes.
- Provides training to new hires along with regular training updates to existing Salesforce users.
- Creates, maintains, and updates Salesforce user guides.
- Creates and maintains fields, views, reports, dashboards, campaigns and other Salesforce objects and function.
- Creates new reports and dashboards and perform ad-hoc reporting functions.
- Ensures data integrity across Sales platforms.
- Assists in preparing and managing custom proposals.
- Performs tasks as assigned by management.
CorTech