Junior Salesforce Administrator
Location
Irvine, California, United States
Role
Administrator
Contract
Internship
Salary
n/a
Remote
Restaurant365 is a young SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants.
Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too!
In 2019 Restaurant365 closed $88 million in Series C funding, bringing the total minority investment by Bessemer Venture Partners, ICONIQ Capital, and Tiger Global Management to $140 million, to support the company's vision of providing the best technology to the restaurant industry. As recently as June of 2021, Restaurant365 announced the acquisition of Compeat, a well-known provider of restaurant back office, workforce, and business intelligence software. Adding Compeat’s feature-rich products advances Restaurant365 further on the journey toward our goal of providing restaurant operators with a powerful tool that simplifies their lives and increases their profits. Serent Capital was added to our investor list as a result of this transaction.
Our diverse portfolio of clients includes well-known nationwide franchises as well as your favorite local spot. From fine dining to fast-casual…R365 does it all!
Please note, this position can be based in Irvine, CA, Austin, TX, or remote
As Junior Salesforce Administrator, you’ll play a vital role in helping Restaurant365 continue to grow. This position will help us continually improve and enhance our Salesforce platform while making the user experience the highest priority. This function will support all aspects of user management including support tickets, training, and designing new solutions. The Junior Salesforce Administrator will have a strong understanding of the Salesforce platform and a desire to keep learning. This role will consist of liaising with users at all levels will report to the Senior Salesforce Administrator.
How you'll add value:
- User management including new user setup, permissions, roles, profiles and license management
- User support tickets for assistance with reports, dashboards, data integrity
- Meet with stakeholders to Identify and gather requirements for configuration changes
- Salesforce configuration changes, including custom objects, fields, page layouts, record types, custom settings, dashboards, lightning record pages, permission sets, groups
- Monitor user adoption
- User training and creating training materials
- Documenting processes, including error reports
- Assist with projects as needed
- Other duties as assigned.
What you'll need to be successful in this role:
- Salesforce product knowledge and hands-on administration experience with Sales Cloud, excellent understanding of Salesforce sharing and security (roles, profiles, permissions, OWD, sharing rules)
- Holding or willing to work toward Certified Salesforce Administrator certificate
- Bachelor’s degree, or equivalent professional qualification
- Experience training users and creating training materials
- Experience implementing Salesforce configuration changes including (but not limited to): Workflow, Process Builder, fields, page layouts, record types, custom settings, dashboards and reports
- Hands on Experience with CPQ and CPQ Configuration
- Experience in a fast-paced SaaS Environment
PREFERRED QUALIFICATIONS
R365 Team Member Benefits & Perks
- Competitive compensation package
- Ability to work remote or hybrid
- Comprehensive medical benefits
- 401k + matching
- Equity Option Grant
- Unlimited PTO + Company holidays
- Wellness initiatives
- Philanthropy events
Why join our amazing team?
- We're a community who prides themselves in creating innovative solutions and producing quality work.
- Our product is the secret ingredient that makes a real difference to restaurants nationwide.
- The open concept work environment that we've created is causal, collaborative and cultivates communication.
R365 was founded by an experienced team of software & finance veterans committed to developing an all-inclusive back-office solution. We help restaurants thrive! R365 is an Equal Opportunity Employer and we encourage all forward-thinkers who embrace change and possess a positive attitude to apply.
Restaurant365
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