Salesforce Administrator

15 days ago
  • Location

    Germantown, Maryland, United States

  • Role

    Administrator

  • Contract

    Internship

  • Salary

    $67,654 - $144,895

ALTA IT Services is a wholly owned subsidiary of System One, a leading provider of specialized workforce solutions and integrated services. ALTA is an established leader in IT Staffing and Services, for both government and commercial enterprises across the United States, specializing in Program & Project Management, Application Development, Cybersecurity, Data & Advanced Analytics, and Agile Transformation Services. DIRECT HIRE Salesforce Administrator Location: Germantown, MD As a member of this Team, you have a passion for process improvement and innovation. You play a critical role in supporting our Distribution and Retailer Sales Channel by establishing well-defined Salesforce requirements that will enhance the functionality, usability, and performance of our “best in class” core Retailer facing tools, training, and Helpdesk Support programs.

Responsibilities: Primary point of contact to our sales & marketing organization for our Salesforce Relationship Management tool Engage with marketing and sales leadership to define business process, system applications, and campaign support requirements for our Salesforce CRM tool “Champion” Sales & Marketing priorities across functional departments Develop or enhance Salesforce functional design and workflow and provide requirements to our Salesforce development team Collaborate with cross-functional Teams to guide the development and implementation stages of projects promptly Utilize project management skills and own a portfolio of projects and initiatives from conception to completion Identify areas of improvement and implement optimization of retailer facing systems and applications Participate in enhancement and regression user acceptance testing Basic Requirements: Bachelor’s degree or equivalent job experience in Business Administration, Computer Science, Information Systems or related field Read, write and speak proficiently in Spanish 2 years administering Salesforce.com in a complex organization Preferred Qualifications: SFDC Admin certification preferred PMP certification or equivalent experience Extensive experience with defining system requirements Proficient with Photoshop and able to create wireframes, mock-ups, and web-compatible designs Intermediate to advanced MS Office skills Ability to work independently as well as project lead and use constructive collaboration with internal and external partners to fulfill business requirements Proven ability to work creatively and analytically in a problem-solving environment Excellent communication (written and oral) and interpersonal skills Demonstrated organizational skills and detail-oriented with the ability to multi-task in a fast-paced environment with competing priorities For immediate consideration, please apply directly or contact Sunita Mehta at Smehta@altaits.com ALTA IT Services is an equal opportunity/affirmative action employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, disability, veteran status, sexual orientation, or any other factor.

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