Salesforce Administrator

Salesforce Administrator

Piper Companies is seeking a Salesforce Admin to come in for 12-18 months to pick up the work, support existing projects and internal users. This role can sit remote from anywhere on the East Coast.

EXPERIENCE:

• 2-4 years’ experience in a Salesforce Admin role
• Lightning experience
• Previous experience in a support role to an organization, front office facing is ideal

RESPONSIBILITIES:

• 
  Facilitate and/or implement all functionality enhancements and bug fixes related to Salesforce, as well as communicating this information to stakeholders throughout the business
• Monitor and manage internal Salesforce storage limits and licensing
• Serve as liaison between Salesforce and the business; involves frequent communication with external and internal stakeholders
• Triage, analyze and resolve or coordinate resolution of all incoming Salesforce break fixes in a timely manner. Additionally, the Admin is responsible for the logging and tracking of these issues and their respective fixes.
• Work with management and end-users to create and manage workflow rules, data validations, triggers, approval processes, reports, custom objects, custom fields, etc.
• Maintain user permissions and field/object accessibility, including creating new or amending existing profiles and imposing restrictions
• Create and maintain documentation on processes, policies, application configuration and help-related materials for users
• Ensure data integrity by owning and managing the data load process
• Perform Data Uploads as required. These uploads have specific turn-around-time requirements which must be met.
• The Salesforce application has plugins which have separate contracts and subscriptions dates. The administrator will be responsible for tracking these dates and preparing accordingly for them as well as periodically review other services which are similar and less expensive. Once the evaluation is complete, suggest a migration to a new product if appropriate.
• Field questions from internal end users and management to determine viability of next steps/updates/projects

COMPENSATION:

• 
  $40.00-$50.00/Hour W2
• Healthcare Benefits (Medical, Dental & Vision)