Salesforce Lead Application Administrator

130 days ago
  • Location

    Los Angeles, California, United States

  • Role

    Administrator

  • Contract

    Contract

  • Salary

    $130,990 - $170,155

SALESFORCE LEAD APPLICATION ADMINISTRATOR


WHAT IS THE OPPORTUNITY?

The Lead Application Administrator will support one to many applications and the associated technical environment. An expert knowledge of applications and environments is expected plus the ability to lead technical teams. This role is a working lead an may provide functional guidance or manage daily activity of a small team


Technology and Innovation Division

As a member of City National's Technology & Innovation group, you will drive, develop, and maintain solutions for clients and colleagues. This is an exciting time of technology advancement and innovation across the bank, particularly within our technology teams.


WHAT WILL YOU DO?

  • Implement and support new software versions and new versions of systems software. This will include setting up software in development, QA, Production and DR environments.
  • Provide technical assistance to projects.
  • Incident and Problem Management including during and post-incident analysis.
  • Researching and implementing new technology per project and support needs
  • Set-up and support of workflow and job scheduler software
  • Set-up, administration and support of interfaces and APIs
  • Middleware configuration, administration and support
  • Application environmental set-up, administration and support
  • SLA management and reporting for applications
  • Application support, issue management and escalation
  • Vendor, T&I and business user liaison
  • DR planning and participation in DR tests. Will understand how to set up, maintain and cutover to DR.
  • May use specialist knowledge in one or several applications and supporting environment
  • Will understand application use and access
  • Will assist with the Technology Lifecycle Management Program for technology asset management.
  • Will lead small technical teams in the above tasks.
  • Will perform an advisory role to more junior positions.


WHAT DO YOU NEED TO SUCCEED?

Must-Have*

  • Bachelor's Degree
  • Minimum 10 years of IT experience
  • Minimum 7 years in Application Administration
  • Minimum 3 years coordinating resources, projects, contractors or colleagues


Skills and Knowledge

  • Minimum 5 years of experience with Microsoft Office, Project, and SharePoint. Expert knowledge of databases, hardware support, Cloud deployment and support and tools for application and systems administration.
  • Expert knowledge of Windows and/or Linux/UNIX server operating systems and environments.
  • Knowledge of scripting and script automation
  • Knowledge of SQL and/or Oracle databases. Ability to write SQL queries.
  • Middleware knowledge (e.g. WebSphere, WebLogic, MQ) preferred
  • Interface, API, workflow and job controller set up and support experience preferred.
Compensation
Starting base salary: $130,990 - $170,155 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.



  • To be considered for this position you must meet at least these basic qualifications
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.


INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT

City National Bank is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other basis protected by law.


ABOUT CITY NATIONAL

We start with a basic premise: Business is personal. Since day one we've always gone further than the competition to help our clients, colleagues and community flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues to drive phenomenal growth today. City National is a subsidiary of Royal Bank of Canada, one of North America’s leading diversified financial services companies.

Positions based in New York City:
In order to work on-site at City National Bank in New York City, you must be fully vaccinated against COVID-19, per city requirements. Shortly after your start date, you will be required to attest to your vaccination status and will be required to provide proof of vaccination.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

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