Salesforce System Administrator

107 days ago
  • Location

    Kansas City, Missouri, United States

  • Role

    Administrator

  • Contract

    Internship

  • Salary

    $58,741 - $105,418

What you'll do...

At H&R Block, your contributions will go far beyond any job description. When you join our team, you'll add to the momentum of a forward-thinking company-one that defined an industry and is now leading its transformation.

Responsible for working with users to define and document system requirements for new implementations and enhancements. Other responsibilities will include facilitating requirements gathering and design sessions, reviewing design documentation with users and developers, preparing process and data models, prioritizing system functionality based on requirements, coordinating pilot and test activities, and designing screens and reports. Responsible for production support of assigned system(s) to ensure efficiency in system and production.

Day to day, you'll...
  • Responsible for partnering with Production Owners Solutioning/refining user stories
  • Supporting production users when needed
  • Support development process by testing features and planning deployment schedule.
  • Build functionality using declarative processes (Flows, custom objects, etc.) within Salesforce.
  • Stand in for Scrum Master when out of the office
  • Facilitate demos for business teams when needed
  • Review Salesforce Major Release Notes and determine impacts
  • Create release notes for weekly Salesforce releases.

It would be even better if you also had...
  • Bachelor's degree with emphasis in Business Management, Systems Development, or related area or equivalent combination of education and work experience
  • Three or more Salesforce Certifications
  • Experience in an Event driven integration organization

What you'll bring to the team...

Education:
  • Bachelor's degree in a related field or the equivalent through a combination of education and related work experience.
Work Experience:
  • 3 years Minimum related work experience
  • Two to four years' experience as a Salesforce System Administrator
  • One or more Salesforce Certifications
  • Hands on experience to Multiple Clouds (sales, service, experience)
  • Understanding of debugging methodologies within Salesforce

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