Salesforce Administrator

Edenred is a leading digital platform for services and payments and the everyday companion for people at work, connecting over 50 million users and 2 million partner merchants in 46 countries via roughly 900,000 corporate clients.

Edenred offers specific-purpose payment solutions for food (such as meal benefits), incentives(such as gift cards, employee engagement platforms), mobility (such as multi-energy, maintenance, toll, parking and commuter solutions) and corporate payments (such as virtual cards).

True to the Group’s purpose, “Enrich connections. For good.”, these solutions enhance users’ well-being and purchasing power. They improve companies’ attractiveness and efficiency, and vitalize the employment market and the local economy. They also foster access to healthier food, more environmentally friendly products and softer mobility.

Edenred’s 10,000 employees are committed to making the world of work a connected ecosystem that is safer, more efficient and more responsible every day.

In 2021, thanks to its global technology assets, the Group managed close to €30 billion in business volume, primarily carried out via mobile applications, online platforms and cards.

Edenred is listed on the Euronext Paris stock exchange and included in the following indices: CACNext 20, CAC Large 60, Euronext 100, FTSE4Good and MSCI Europe.

POSITION REQUIREMENTS
Are you an ambitious, self-motivator with an entrepreneurial spirit? Then we want to meet you!

The CRM specialist will be responsible for developing a new business environment on Salesforce and managing prospect outreach and interaction.
He/she will be in charge of: 
Implementing new features and phasing out retiring features 
Recommending best practices 
Providing support for salesforce users 
Creating process builders to automate tasks 
Creating flows for alerts, field updates among other automations 
Improving object layouts and schema 
Performing day-to-day SFDC tasks and support 
Developing integrations with Outlook, internal systems, Docusign & other third parties 
Helping and supporting Sales and Operations needs in regards to the use of Salesforce 
Knowledge of Service Cloud, Sales Cloud and Community Cloud 
Helping and supporting marketing needs in regards to the use of Salesforce and Marketing Cloud

SKILLS AND EXPERIENCE
You have a minimum of 2 years’ experience in a similar function, or in a IT, Business Development or Marketing environment.
You have a Bachelor’s degree in IT, Marketing, Business or in a related field. Equivalent combination of education and experience will be considered.
You have demonstrated: 
Strong knowledge and working experience with Salesforce 
Business-driven and problem solver skills 
Strong verbal and written communication skills 
Excellent analytical/methodical skills 
Excellent organization and prioritization skills 
Salesforce Administrator Training 
Recent Salesforce certification 
Familiarity with databases/data models, and a solid understanding of CRM concepts and processes 
Data/file migration experience 
Experience with APIs and integration with external systems

Apply now and Vibe with Us!