Salesforce Administrator

About this Opportunity
As Mid-level Salesforce Administrator, you'll play a vital role at MillerKnoll. We are looking for a proactive individual who can help us continually improve and enhance our Salesforce platform. Our Salesforce user experience is of great importance to us, therefore, the Salesforce Administrator should enjoy all aspects of user management including support tickets, and designing solutions with user satisfaction a priority.

We are looking for someone with a good understanding of the Salesforce platform, who can understand both our current setup and our business objectives, in order to quickly identify areas of improvement.

Why Join Us?

Our purpose is to design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.

What You'll Do
You'll have opportunities to speak up, solve problems, lead others, and be an owner every day as someone who . . .

• All aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, public groups, OWD, sharing rules
• Identify unused or underutilized platform features
• Salesforce configuration changes, including (but not limited to): Workflow, Process Builder, Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, dashboards and reports
• Sandbox environment management
• Technical documentation
• User support tickets

Sound Like You?
You might be just who we’re looking for if you have . . .

• Bachelor's Degree in Computer Science or related field; or an equivalent combination of education and experience.
• Strong Salesforce product knowledge and at least 2+ years’ of Salesforce Administration hands-on experience with Sales/Service cloud.
• Certified Salesforce Administrator is preferred.
• A proactive attitude to platform enhancements
• Excellent relationship-building skills
• Available and responsive to questions
• Experience implementing Salesforce configuration changes, including (but not limited to): Workflow, Process Builder, Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards and reports
• Demonstrates continued personal/professional development

Our Values

Our values speak to our shared beliefs. They describe how we live our purpose through the way we lead, the way we see one another, and the way we approach our work.

We are difference-makers reflects our commitments to creating places that matter, to being a good neighbor in our communities, and to using business as a force for good.

We are all extraordinary is our statement about the worth of individuals and our commitment to help everyone reach their full potential.

We are better together demonstrates how challenging one another, making room for everyone, and working and winning as one makes us stronger.

Who We Hire
Simply put, we hire everyone. MillerKnoll is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We’re committed to equal opportunity employment, including veterans and people with disabilities.

#li-remote

Schedule: Full-time

Employee Status: Regular

Travel: Yes, 10 % of the Time

Shift: First

Work Schedule: 8am-5pm

Primary Location: United States