Salesforce QA Tester

Lead Quality Engineer

Qualification:

Responsibility:

Test Requirement Analysis:

• Identify requirement defects by adopting shift left levers eg:

• Perform KT on user stories.

• Design estimates (time /effort) based on the requirements analysis.

• In case of critical technology, create test scripts and seek review inputs from the test lead.

• Understand and analyze the requirements (through review of requirement document) to identify the testable requirements.

• Prioritize the requirements based on the time required.

• Prepare highlevel flow documents.

• Organize and drive the requirement walkthrough session.

• Prepare/Review the flow diagrams.

• Seek clarification on the requirements from the customer.

• Perform Proof of concepts or evaluate different tools if required.

Test Strategy and Test Planning:

• Document the test plan based on the understanding of test strategy (covering project details, items under scope, items out of scope, type of testing, assumptions, dependencies, risks foreseen, entry/exit criteria) for each cycle.

• Seek signoff on the test plan from the client.

• Provide inputs for test plan creation including number of test scenarios and test cases used for estimation of the test cycles /schedule, dependencies etcin addition to the other dependencies from various teams like environment availability , third party interfaces and test data etc.

• Participate in collaborative sprint goal definition session to determine what the team plans to achieve during the sprint.

• Participation in status calls/meetings between onsite and offshore teams to discuss the project status.

Test Design Techniques (Design principles/tools/patterns):

• Identify the test scenarios based on the understanding of systems, interfaces and application.

• Identify end to end business critical scenarios.

• Assist / support development team in unit test automation, identify environment dependencies, deployment strategies, build release cycle, test data dependencies etc.

• Create/Review the test scenarios (created by the Quality Engineer.

• Identify and validate test scenarios for automation.

• Perform In Sprint automation.

• Perform Automation Script Maintenance.

• Share created test scripts with test lead for review.

• Conduct pilot automation test run to validate the test scripts.

• Validate the test environment set up.

• Participate in customer review meetings and seek sign off by customer on the review comments.

• Identify regression scenario and the impacted areas on need basis.

• Perform effective automation through automated code coverage tools/ manual code review with minimal review comments.

• Develop supporting structures for all test automation including mocks, stubs, & test harnesses.

Coding Practices & Defect Management:

• Able to estimate and commit task level effort and deliver activities on time.

• Effective technical communication by participating in architectural/design reviews.

• Performance Development Process.

• Comprehensive understanding of full development lifecycle and is actively involved in all phases.

• Participate in the defect triages to gather evidence for defect identification on periodic basis for defect prioritization and fix.

• Track defect metrics to ensure testing effectiveness as generated by tool.

• Involvement with development teams, architects early in the project life cycle to identify the dependencies on architecture design, coding standards, deployment environment, deployment methodologies.

Test Execution (Automation/Specialized testing):

• Test the defect and update the status, if required.

• Conduct root cause analysis of the defects logged.

• Conduct dry run/smoke testing to ensure scripts readiness.

• Perform high level/Sanity testing to ensure testing is intact.

• Provide automation/white box and other status to Test Lead/Test Manager.

• Develop automated test scripts using technology concepts.

• Create test automation framework that suites the application under test using the identified test automation tool.

• Incorporate the automated tests into continuous integration process.

• Coordinate with the stakeholders to make gono go decision based on test results and test closure summary report.

• Possess knowlesdge on continous integration practices & identify appropriate CI tools based on project development model.

• Ensure CI Setup is done for each round and job creation is done using CI tools.

• Perform Frequent monitoring & Failure analysis will be done.

• Perform Script fixing for any errors/issues.

• Status is shared to onsite across all teams.

• Frequent Optimization /Maintenance.

Technology consulting Research & analysis:

• Support business on faster timetomarket activities.

• Adopt best practices to maximize savings and minimize redundancy.

• Feasibility Study – new technology/ framework concept.

• Code coverage analysis.

People Management:

• Develop and sustain positive relationships with peers.

• Identify training needs of team members.

• Identify, groom, reward and develop high performers.

• Resolve escalated conflicts and grievances.

Knowledge & Innovation Management:

• Creation of knowledge base with quality test automation process documents.

• Coordinate with team members, to upload the relevant document in knowledge management portals and keep it updated with the latest document.

• Improvise already existing processes based on the experience.

• Institutionalize systems and processes in place to implement innovation suggestion made by the team (eg adoption of Cognizant proprietary best practices / tools, process optimization like usage of tools, automation, etc ).

• Identify the time and cost savings made due to adoption of the best practices.

• Foster innovative culture in project team.

Project , Configuration & release Management:

• Possess fundamental of software configuration management including revision control and the establishment of baselines.

• Possess handson working knowledge of atleast 2 software configuration management tools.

• Adhere to all customer standards, policies and governance practices.

• Strong project management knowledge with ability to create plan, identify dependencies, risks & constraints & mitigation plans.

• Create timely status reports & provide timely deliverables & upload in project management tools.

• Identify suitable project metrics & continously track/monitor.

• Able to come up with preventive & corrective actions for risks.