Senior Salesforce Administrator

1571 days ago

Location
Austin, TX, USA
Role
Administrator
Contract
Permanent
Salary
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WHO WE ARE:

We are changing the way the world makes decisions! Talend is a global leader in data integration and data integrity. Our software is used to truly transform business and companies with data. We believe our company has a certain Je ne sais quoi that makes us special and gives us opportunities with purpose. We pride ourselves in our values of Passion, Agility, Team Spirit and Integrity.

We help companies take their data from chaos to clarity by delivering complete, trusted, and timely data to the business.

With over 1,400 employees, we support more than 4,750 enterprise customers globally who have chosen Talend to put their data to work. We are consistently recognized by Forrester and Gartner as a leader in the Data Integration Market and our plan for the future is even more exciting.

Senior Salesforce Administrator

As a member of the IT Business Applications team, the Senior Salesforce Administrator is responsible for the administration of the Salesforce platform; this includes system configuration, maintenance, enhancements and upgrades, reporting, data integrity, deployments, security and end user support. The Sr. Admin is intimately familiar with the benefits, limitations and configuration of Sales Cloud, Service Cloud and Community Cloud and is responsible for supporting standard, and custom cloud-based applications and works alongside the product team to design, develop, and deploy enterprise solutions.

ROLES AND RESPONSIBILITIES

Perform hands-on configuration of all new and existing functionality including user management, security, custom objects, page layouts, validations, workflow, flows, process builders, reports and dashboards and customized applications to support internal and customer-facing Salesforce environment.
Effectively leverage Salesforce configuration and technical/functional capabilities to meet stakeholder requirements.
Work with team members to develop specifications and technical designs for complex projects using a combination of out of the box features and custom code.
Work in an agile and dynamic environment to facilitate timely responses to changing project requirements and customer objectives.
Provide technical and functional support to users of Salesforce and integrated third party applications.
Regularly audit and proactively identify data integrity issues and/or opportunities for process improvement.
Understand and effectively utilize sandbox architecture and Salesforce application release management.
Keep up to date with Salesforce releases, features, and best practices.

BASIC QUALIFICATIONS

5+ years of Salesforce administration experience at a high-growth SaaS company
Full comprehension of standard Salesforce functions, especially in Sales Cloud, Service Cloud and Community Cloud
2+ years of Salesforce CPQ experience. Understand all aspects of CPQ, Quote to Cash, order management, SaaS business enablement, Go To Market and Subscription lifecycle business models.
Mastery of all parts of Salesforce’s configuration space, including native and custom objects, page layouts, validation rules, workflows, alerts, process builder actions, 3rd-party technology integrations, user management, roles, profiles, permission sets, sharing rules, and security settings
Experience designing and maintaining an implementation that supports cross-functional teams, multiple product and service lines, and various sales motions (new sales, renewals, upsells, cross-sells, etc.)
Understanding of Salesforce integration with data warehousing solutions (Snowflake, Tableau)
Understanding of Visualforce, Lightning Components, APEX, Apex Callouts, and Web Services
A systems engineering mindset - work from requirements to design in a methodical way, optimizing for the highest quality and most usable output.
Ability to juggle multiple projects and prioritize those that are most critical and produce the most leverage.
Experience working in Agile (Scrum), Waterfall, and hybrid environments
Knowledgeable in the following tools or equivalent: FinancialForce, Netsuite, DocuSign, Marketo, JIRA
Ability to communicate clearly to business partners

PREFERRED QUALIFICIATIONS

Salesforce Certified Administrator
Salesforce CPQ Certified Specialist
Salesforce Certified Sales and/or Service Cloud
Salesforce Lightning migration, implementations and design experience
Professional experience in a test-driven and formal QA development environment, including development/staging/production (or similar) deployment cycles
Strong organizational skills

#LI-LC1

AND NOW, A LITTLE ABOUT US:

Talend has received some pretty impressive accolades along the way:

CEO named a 2020 Top Diverse Leader by the National Diversity Council
5th consecutive year named a Leader for Data Integration Tools in the Gartner Magic Quadrant 2020
3rd consecutive year named as a Leader for Data Quality Solutions in Gartner Magic Quadrant 2020
Recognized as a Challenger for Enterprise Integration Platform as a Service (iPaaS) in Gartner Magic Quadrant 2020
"2018 Best Public Cloud Computing Companies To Work For" by Glassdoor
Named Leader in The Forrester Wave™: Enterprise Data Fabric
Ranked in the DBTA “100 Companies that Matter Most in Data”
Listed in the CRN Big Data 100 Companies

We are passionate about helping companies become more data driven; and, if we can be honest, we are all geeks at heart who pride ourselves on the vibrant company culture that we have built.

As a global employer, Talend believes our success depends on diversity, inclusion and mutual respect among our team members. We want to look like our customers, and we recruit, develop and retain the most hardworking people from a diverse candidate pool. We are committed to making all employment decisions on the basis of business need, merit, capability and equality of opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.