Salesforce Administrator / Developer

RESPONSIBILITIES:
Kforce has a client in Juno Beach, FL that is seeking a Salesforce Administrator/Developer.

Responsibilities:

• In this role, the Salesforce Administrator/Developer will design, develop, test, document, and deploy high quality business solutions on the Force.com platform
• Proactively seek out and identify needed system changes
• Communicate system changes to the users in advance so they understand the change and how to use it prior to implementation
• Manage the change control process including sandbox design and release management best practices
• Develops and creates advanced-level customized reports, dashboards and respond to ad hoc reporting requests as needed
• Handles and implements third-party integrations and trouble-shoots any issues with partner and applications as they arise
• As a Salesforce Administrator/Developer, you will be working with leadership and stakeholders, determine Salesforce and other technologies, software, tools and approaches to improve operational efficiencies, and enhance the customer experience
• Handles all feasible development work in-house and manages all development projects and resources, ensuring what is being built stays true to the original scope of work
• Creates project documentation, including user interface guides, training documentation or other functional specific documents and change orders
• Maintain, enhance and create workflows, Process Builder flows, Visual Flows and other functions and configurations within the Salesforce.com environment
• Thoroughly unit test development deliverables and participate in business user acceptance testing
• Validates test cases and results against requirements
• The Salesforce Administrator/Developer will be developing complex, macro driven reports to summarize system information for Senior Management
• Salesforce report building best practices should be followed to avoid the creation of configurations that negatively impact performance as data volumes increase

REQUIREMENTS:

• Salesforce.com Administrator certification is required; Additional certifications preferred* Solid salesforce.com skills, experience setting up Salesforce Communities and ideally, understand the general concepts of Customer Relationship Management (CRM)
• In-depth knowledge of the standard capabilities of SFDC and have successfully expanded on those capabilities through the use of custom code (Apex, s-controls) and/or integration with external systems
• Strong reporting background using standard reporting tools including standard salesforce.com reporting functionality
• Previous re-engineering experience updating an existing Salesforce.com configuration to provide solutions for reporting, workflows and enhanced functions
• Professional experience in development & administration of applications in Salesforce platform-based technologies (Sales Cloud, Service Cloud, Community Cloud)
• Proficient in Apex, Visual Force, SOQL development, Java Script and Salesforce Lightning
• Experience in SFDC Design, Analysis, Configuration, Customization and Coding
• Experience with SFDC data model and the data migration/integration capabilities of SFDC
• Knowledge of and experience with Salesforce data tools such as Data Loader, SFDC Outlook connector, etc.
• Handle web services API integrations with other internal and 3rd Party systems (REST & SOAP)

3 to 5 years of Salesforce administration experience:

• Preferably with experience working on an Unlimited Edition Org with more than 50 users
• Preferably with experience working in a multi-Org environment
• Preferably with experience working with Communities
• Preferably with experience working with Field Service Lightning

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.