Salesforce Business Analyst
Location
Minneapolis, MN, USA
Role
Business Analyst
Contract
Permanent
Salary
n/a
The Salesforce Business Analyst is responsible for design, quality assurance (QA), execution, maintenance and reporting for a Salesforce (SF) platform. This role is tactically focused on the execution of SF-related tasks and to help guide Siteimprove to improve business processes and efficiency in Salesforce.
Collect requirements from stakeholders, document, prioritize and implement those requirements in collaboration with the relevant areas of the business- Review data insights to identify business challenges and identify the best solution to implement
- Translate business requirements into technical specifications
- Responsible for user management, including granting access and access removal
- Documents and helps govern SF processes, programs and procedures
- Part of the team responsible for identifying, diagnosing, and resolving technical problems in Salesforce, including escalating and tracking problems appropriately
- Standardizes, cleanses and uploads approved external data into the SF platform
- Train end users on how to accomplish basic tasks within the SF platform
- Perform other related duties as assigned
What We Require of You
Bachelor’s degree, ideally in computer science, marketing or business or any equivalent combination of experience and training that provides the required knowledge, skills and abilities- Minimum of 1 year of working experience in a similar Salesforce role
- Certified in Salesforce administrator, or the willingness to become certified
- Valid Passport
- Travel as needed; may include weekend
What We'll Love About You
3+ years of working experience as a Salesforce Administrator/Salesforce Business Analyst- Experience with Salesforce CPQ and/or Billing
- Experience working with business owners in defining reporting and data requirements
- One or more years of experience in sales process development, sales organization development and SF adoption best practices
- Experience with the following tools: Copa.do or Provar,
- Strong verbal and written communication skills
- Strong data evaluation skills, with the ability to extract and interpret data from various sources to offer creative solutions and business decisions
- Strong project management capabilities, including the ability to accurately specify project timeframes, dependencies and risk factors
- Strong sales analytics skills
- Advanced process diagramming skills (e.g. Visio)
What You'll Love About Us
Siteimprove is a people-centric software company that was founded in 2003 in Copenhagen, Denmark, and has since expanded around the world. In addition to our Minneapolis office and corporate headquarters in Copenhagen, we have offices in London, Berlin, Vienna, Amsterdam, Oslo, Sydney and Toronto. With more than 500 employees working in 14 markets, we pride ourselves on having a truly global, yet truly local approach.
Siteimprove is driven by the desire to simplify website management and make the internet a better place. In fact, our company mission is to make the web better for all. We’ve helped more than 7,000 organizations transform the way they manage their websites, making the web more inclusive in the process.
We also offer amazing perks!
Great and Inspiring Company Culture. We are passionate, innovative and people-centric. Consistently named as a best place to work across the globe.- Rest and Relaxation. 3+ weeks paid time off, 11 paid holidays, which includes 1 floating holiday of choice.
- Healthy and Stay Fit Benefits. We are happy to provide access to onsite fitness facilities with private showers and changing quarters. Medical with HSA option, dental, vision and discounts to a variety of healthy lifestyle providers are offered.
- Prepare for the Future. 401(k) with a company match to provide a better future in your retirement years.
- Amazing Kitchen Staff. Our head chef and his kitchen staff cook delicious lunch for us every day at an unbelievably low cost! In addition, we offer free fresh fruit, free espresso and coffee, free soda and sparkling water and the famous Donut Fridays.
- Development Opportunities. We are growing which in turn provides opportunities to grow both personally and professionally.
- Diversity & Inclusion. We offer employee resource groups and committees to ensure we develop and promote a workforce that has a culture of inclusiveness. In addition, we offer initiatives and strategies to recruit and attract a diverse applicant pool and ensure increased retention. Lastly, we work to promote a community outreach program to help make a difference in our community.
- Corporate Social Responsibility. We offer quarterly community involvement events and monthly morale boosting activities to be a good corporate citizen. We are very proud to be a socially responsible company, internally and externally. Learn more about our https://siteimprove.com/en/company/csr/
How To Apply
Click on the APPLY NOW button to submit your application.
Equal Opportunity Employer – Minorities, Women, Disabled & Veterans Encouraged to Apply. “EEO is the Law” poster can be found at: https://www1.eeoc.gov/employers/poster.cfm.
Siteimprove is a global corporation and has developed data practices designed to assure your personally-identifiable information is appropriately protected. Please note that personal information may be transferred, accessed and stored globally as necessary for the uses and disclosures stated in accordance with our Privacy Policy at Siteimprove.com/privacy.
Siteimprove
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