EMEA Salesforce Excellence Manager - proactive assessment
Location
Germany
Role
Project Manager
Contract
Internship
Salary
n/a
For more than 130 years, diversity, equity & inclusion (DEI) have been part of our cultural fabric at Johnson & Johnson and woven into how we do business every day. Our commitment to respect the dignity and diversity of all is embedded in our Credo. We know that the success of our business depends on having the best talent in a workforce that reflects the diverse markets we serve around the world and an inclusive culture that values different perspectives and life experiences. That is why we in EMEA are working to create an inclusive environment where diverse backgrounds, perspectives and experiences are valued and each and every one of our people feels that they belong and can reach their potential. No matter who they are. Diversity, Equity & Inclusion at Johnson & Johnson means “You Belong”!
- The focus of this role is to enable data-driven commercial resource allocation decisions across Janssen EMEA
- The incumbent will be the product owner of EMEA analytics capabilities for Marketing-Mix Analyses (ROI measurement, spend optimization) to guide the optimal allocation of promotional efforts across different promotional channels employed by the Janssen EMEA portfolio
Purpose:
The focus of this role is to drive regional SFE performance monitoring dashboards and provide regular reports to the EMEA region and the different OpCos
The role will therefore provide valuable and actionable insights to the commercial teams on salesforce engagement performance and define an EMEA-wide governance to ensure adoption and enrich the current Data Analytics Team porfolio with data driven insights derived from Salesforce Analytics
Key responsibilities
Design and implement Janssen EMEA capability and methodology for commercial SFE practice, in collaboration with both regional and country stakeholders as well as IT
Rollout the capability, ensure integration into business processes as well as continuous improvement of the SFE analytics capability
Translate data-driven insights into meaningful action plans to enrich our commercial performance
Work with relevant internal stakeholders (finance, BU, BI, digital) on definition and automation of spend collection by field force channel at country-brand level
Ensures alignment of promotion response capability/program with other Customer Engagement Analytics (e.g. HCP 360 view, next best action) and Brand Performance Analytics initiatives
Ensure proper data acquisition and MDM alignment with the different country stakeholders
Qualifications
Experience and skills
Post-graduate degree in a quantitative field (Master’s Degree, PhD) or equivalent
3+ years experience of relevant work experience with successful track record in a local, regional or regional function
Experience in Advanced Analytics, including commercial analytics
Experience with Sales Force Effectiveness is a strong plus
Experience working with Pharma commercial data
Strong analytical and statistical skills, including experience with data science techniques and packages to extract, manipulate, and analyze internal and third-party data (e.g. QlikView, Excel, R / Python etc.)
Leadership
Excellent problem-solving, critical thinking, organizational agility, project and time management skills
Experience of working in a collaborative, fast-paced, multi-tasking environment
Ability to challenge current processes and propose alternative recommendations, as necessary, based on in-depth knowledge of analytical methods and approaches
Ease to express insights & recommendations using verbal and written communication (in English)
Ability to manage undefined scopes
Strong communication and influencing skills
Passion to challenge the status quo and find out of the box solutions – loves and embraces change
Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Primary Location
Belgium-Antwerp-
Other Locations
Europe/Middle East/Africa-Ireland, Europe/Middle East/Africa-Belgium, Europe/Middle East/Africa-Italy, Europe/Middle East/Africa-United Kingdom, Europe/Middle East/Africa-France, Europe/Middle East/Africa-Germany, Europe/Middle East/Africa-Netherlands
Organization
Janssen Pharmaceutica N.V. (7555)
Job Function
R&D
Requisition ID
00001I15
Johnson & Johnson Family of Companies