Salesforce Administrator

35 days ago
  • Location

    Concord, New Hampshire, United States

  • Role

    Administrator

  • Contract

    Permanent

  • Salary

    $52,520 - $108,577

Overview:
Reporting to the Ecommerce Product Manager, Salesforce, the Salesforce Administrator assists the Salesforce Team in the ongoing development of our Salesforce.com deployment. The successful candidate has a record of success in improving processes and adoption using the Force.com platform. The administrator will work closely with functional leaders, organizational units, and subject matter experts to identify develop and deploy new business processes including Sales, Marketing, and our core program business processes. The Salesforce Administrator will be responsible for executing the day-to-day configuration, support, maintenance, and improvement of our CRM platform.
Responsibilities:
  • Proven ability to design and implement new processes and facilitate user adoption.
  • Strong understanding of the platform, with the ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity
  • Strong understanding of Salesforce.com best practices and functionality
  • Strong data management abilities
  • A documented history of successfully driving projects to completion
  • A demonstrated ability to understand and articulate complex requirements
  • Experience with nonprofit processes preferred
  • Previous experience working in a SCRUM or agile environment preferred
  • Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards
  • Creative and analytical thinker with strong problem-solving skills
  • Must demonstrate exceptional verbal and written communication skills
  • Must demonstrate the ability to communicate effectively at all levels of the organization

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