Salesforce Solution Architect (Remote)

A commercial services company in New York City has a great Remote opportunity awaiting a new Salesforce Solution Architect. In this role, the Salesforce Solution Architect (Remote) will be responsible for supporting the Engage CRM platform by assisting with requirements gathering, application architecture/design and documentation, QA testing and various tasks to ensure successful implementation of functionality.

Responsibilities:

The Salesforce Solution Architect (Remote) will:

• Provide technical expertise, analysis, recommendations and execution on how to best utilize Salesforce to deliver solutions that support the engage roadmap
• Lead design discussions to confirm understanding of business needs and demonstrate system functionality to business stakeholders, IT Business Analysts and the QA team
• Create detailed solution/architecture designs and roadmaps – completing proof-of-concepts as necessary to confirm ideas and approach in support of current and new projects
• Support development of cross-functional business processes; identify alternative solutions, assess feasibility, and recommend new approaches via technology enablement
• Conduct the Solution Architecture reviews with Project teams prior to design and development activities and ensure solution is scalable and potential risks identified
• Guide technical team to deliver a flexible and scalable solution
• Define, maintain, and manage architecture models, frameworks and artifacts
• Identify optimal solutions that align system/architecture roadmaps to product goals and data strategy
• Contribute to solution scoping and effort sizing with cross-functional teams.
• Communicate and manage expectations across all stakeholder teams
• Proactively identify opportunities to improve the current Salesforce implementation so that it follows best practices in UI design, configuration and integration approaches with other systems
• Partner with QA Managers to ensure delivery of quality products
• Partner with the QA team to assist in developing test cases and scenarios, where required
• Perform other duties, as needed

Qualifications

• 4+ years of Salesforce Administration experience
• Bachelor's Degree in a related field
• Salesforce Administrator, Sales Cloud Consultant or Developer certifications
• Experience defining systems strategy, developing systems requirements, designing and prototyping, testing, training, defining support procedures, and implementing practical business solutions under tight deadlines
• Solid problem solving and time management skills
• Great interpersonal skills
• Excellent communication skills (written and verbal)
• Strong attention to detail
• Highly organized