Salesforce Developer Administrator (work from home)

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**** As a condition of employment with American Red Cross, you are required to provide proof that you are fully vaccinated for COVID 19 or qualify for an exemption, except in states where it is prohibited by law. Accordingly, employment is conditioned on providing proof of vaccination or having an approved exemption prior to starting employment ****

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Job Description:

Why Choose Us?
As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. We depend on the many generous contributions of time, blood, and money from the American public to support our lifesaving services and programs.

The work location for this exciting opportunity is virtual. The selected candidate will work 100% remotely from home and with a preference to live in & work an East Coast schedule.

About the job:
The Salesforce Developer Administrator will work as part of the team dedicated to ensuring that we are maximizing efficiency and capitalizing on the full features and benefits of the system to meet various user group needs. The candidate must demonstrate technical acumen and excellent interpersonal skills to interface effectively with internal stakeholders and participate in the team as a valuable contributor. This person will become knowledgeable in the line of business s/he supports to better serve internal customers (both business users and IT development staff) and configure the system to exceed their expectations. The Salesforce Developer Administrator will be required to maintain current working knowledge of Salesforce releases, best practices, products, solutions, and AppExchange solutions.

What you will be doing:

• Develop declarative components of Salesforce to the business specifications outlined
• Develop solutions with user experience in mind and with the aim of making usage easy and intuitive
• Create reports and report groups as required by the business, and support the business in understanding the reporting capabilities of Salesforce
• Develop the layout of content for users by using page layouts and lightning records pages
• Support the migration from workflows and process builder to Salesforce flows
• Support development of automation in the environment with the use of Salesforce flows
• Create screen flows that guides users through a business process
• Manage access to data in the system with effective management of both object and record level access
• Manage access to components in the system leveraging custom permissions, permission set and other methods of managing user interaction with the system
• Work with the coding team on how to retain agility in code by leveraging custom metadata and custom labels
• Collaborate within a larger team to effectively share knowledge throughout daily interactions.

Qualified candidates must be authorized to work in the United States. The American Red Cross does not sponsor employment visas.

What we need from you:

• Education: Minimum expectation of a bachelor's degree OR equivalent education/experience.
• Experience: Minimum 7 years of related experience or equivalent combination of education and related experience required.
• Minimum 3 years of experience as a Salesforce development is required
• Salesforce Administrator Certification required
• Salesforce Advance Administrator Certification desired
• Experience with Jira, Agile, Scrum preferred
• Extensive experience with automation tools such as Flows (both screen and record triggered), process builder and workflows
• Functional understanding of Salesforce data security and user permissions
• Experience with deployment tools such as Salesforce Change Set, Gearset and Flosum preferred
• Experience with installation and licensing of third-party AppExchange applications required
• Outstanding work ethic and determination to contribute to team success
• Commitment to quality and service
• Motivated self-starter with ability to work both independently and collaboratively as part of a team
• Creative thinking and problem-solving abilities with enthusiasm for providing business value through Salesforce
• Excellent verbal and written communication skills
• Demonstrated commitment to service and quality
• Ability to use Microsoft Office applications effectively
• Ability to maintain composure and quality in a dynamic environment
• Ability to manage time and work effectively within short development cycles

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The legal stuff:
Essential Functions/Physical Requirements: Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) light to medium weights of up to 20 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle and working under challenging conditions.

Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster.

Our Commitment to COVID-19 Safety: The American Red Cross requires all new hires be fully vaccinated against COVID-19 as a condition of Employment, except in states where it is prohibited by law. This means that all individuals working for the organization must be fully vaccinated against COVID-19 by the start of their employment or seek an exemption. Upon being offered a position, individuals will be required to submit proof of vaccination. If you are unable to be vaccinated due to medical or religious reasons, you may qualify for an exemption. If seeking an exemption, you will be required to submit documentation at the time of offer and your request must be approved prior to hire.

What’s in it for you:
For those candidates located in Colorado, New York or Connecticut, the annual salary range for this position is $95K - $120K. We do not offer an annual bonus for this role. Note that the American Red Cross sets salary ranges aligned to a specific geographic location in which the job or employee resides. The stated salary range in this posting is an average and may not be reflective of your individual circumstances. We will review specific salary information at the time of phone screening based upon your location.

We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work, retirement, getting healthy and more. With our resources and perks, you have amazing possibilities at the American Red Cross to advance and learn.

• Stay Healthy: Medical, Dental, Vision Plans
• Paid Family Leave: 12 weeks paid at 80%
• Relax with Time Away: PTO + Holidays
• Save for your Future: 401K with up to 4% Match
• Employee Assistance: 24/7 Mental Health Resources
• Disability and Insurance: Short + Long Term
• Service Awards and Recognition: 1 year + 5 year
• Career Development: Pay for Performance, Ongoing Education

To be considered for this position, please visit www.redcross.org/jobs to apply.

The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

IND123

The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Interested in Volunteering?

Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission.

Visit to learn more, including our most-needed volunteer positions.

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