Salesforce Administrator

• Salesforce Administrator certification or equivalent experience
• 4+ years of relevant hands-on Salesforce configuration experience
• Experience with Salesforce configuration options, data model / architecture, and security model
• Experience with Salesforce change management
• Excel in a collaborative environment; we work with Legal, Finance, IT, Marketing, Sales, and product teams.
• Strong team player with ability to develop effective working relationships across organization: regional and global marketing teams, sales, sales operations

Amazon’s Corporate and Brick & Mortar Gift Card business is rapidly growing and significantly contributes to Amazon’s profitability. We manage a large set of corporate customers globally. Our business is seeking a Salesforce Administrator with subject matter expertise to own projects on our Salesforce roadmap globally, working closely with a team of Salesforce administrators and engineers and dozens of internal stakeholders across business, operations, marketing, sales, product and engineering.

Key Responsibilities include:

• Perform Salesforce configuration and customization to support process automation.
• Develop end-user training documentation and provide user training for new releases.
• Work directly with end-users and management to support reporting and administrative needs.
• Promote user adoption of Salesforce.
• Write and execute test plans.
• Develop administrative runbooks for different scenarios.
• Support processes promoting data integrity, data governance, and compliance.
• Experience owning integrations or large scale migrations

Amazon is an Equal Opportunity Employer – Minority / Women / Disability / Veteran / Gender Identity / Sexual Orientation / Age.