Dallas, Texas, United States
$59,305 - $116,780
Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.
Design and Develop Salesforce security including roles, profiles, sharing rules, workflows, Process Builder, Process Flows, groups and Salesforce Configuration activities . Manage Salesforce security including roles, profiles, sharing rules, workflows, Process Builder, Process Flows and groups. Setup Business bridge calls to update status of Critical incidents / Outages Salesforce
Follow up with internal and external stakeholders (Customer and Vendor liaison) to progress Salesforce tickets to resolution.
- Responsible for the project tasks assigned
- Initiate escalation procedure for incidents based on the agreed upon timelines and tracks it to closure
- Manage queue effectively and allocate tasks to the team based on an allocation plan.
- Ensure assigned tasks are completed within targets set (the tasks include incidents, service requests, identified problems, Operational changes, enhancements etc.) Salesforce
- Conduct peer reviews and ensure quality of deliverables.
Employee Status : Full Time Employee
Shift : Day Job
Travel : No
Job Posting : Aug 19 2021
About Cognizant Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 185 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @USJobsCognizant.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
If you have a disability that requires a reasonable accommodation to search for a job opening or submit an application, please email CareersNA2@cognizant.com with your request and contact information.
Cognizant Technology Solutions