Strategic Account Manager - Marketing Cloud Salesforce.org

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Job Title: Strategic Account Manager - Marketing Cloud Salesforce.org
Location: UK

Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas—a new technology model in cloud computing, a pay-as-you-go business model and a new integrated corporate philanthropy model . These founding principles have taken our company to great heights, including being named one of Forbes World’s Most Innovative Company ten years in a row and one of Fortune 100 Best Companies to Work For eight years in a row. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce.

Together, with our whole Ohana (Hawaiian for "family") made up of our employees, customers and partners, we are working to improve the state of the world.

Be successful together.

Salesforce is a fast growing company which has kept its strong core values: trust, equality, growth and innovation.

Salesforce UK, operating business unit of Salesforce global, aligns to the same objectives, strategic vision and country goals, which are built as one team. We are intentional about creating an inclusive community where every individual’s voice is heard and everyone is empowered to be their authentic self. We foster creativity and innovation at every level on our journey.

Diversity & Inclusion.
One of Salesforce's core values is Equality. Salesforce believes in equal opportunity employment for everyone. Salesforce also promotes and respects work-life balance, because we believe that enhancing individual and professional growth is key to global success.

Salesforce.org is the dedicated social impact team of Salesforce that delivers technology to nonprofits, educational institutions, and philanthropic organisations so they can connect with others and do more good. As the heart of Salesforce, we are committed to helping our customers improve the state of the world.

The Strategic Account Executive (Marketing Cloud) is the owner of the customer relationship, and we are looking for superstars to grow our team. We are seeking an experienced, quota carrying sales performer who is looking to focus their skills to drive the effective use of technology for social benefit by Europe’s largest educational institutions, both private and public, for profit or not-for-profit.

You will be energetically championing Salesforce's solutions, with a focus on Marketing Cloud, to high profile institutions and for the acquisition of new customers within these sophisticated organisations.

If you have a passion for technology and an interest in how it can facilitate positive social change, combined with large organisation/enterprise technology sales experience, we want to talk with you.

Marketing Cloud is a leading global digital marketing platform from Salesforce which includes tools for email marketing, social media marketing, mobile marketing, online advertising, and marketing automation. Marketing Cloud enables organisations to build data driven, personalised, customer journeys across multiple channels. It uses one platform so businesses can provide a consistent, cohesive, customer experience across email, social, website, advertising and even in-store.

In today’s connected world, every customer interaction matters. The Salesforce Marketing Cloud helps our customers to make the most of every touch point, enabling them to run the 1:1 customer journey across all channels and make Real Time Marketing happen. We’re driven by a deep understanding of marketers’ needs—because we’re marketers too.

Responsibilities:

• Development of a strategic sales plan to effectively and efficiently cover the account(s) within the assigned territory.

• Run lead qualification and conversion from interested prospects.

• Energetically prospect and generate new relationships within named accounts.

• Consulting with and advising large, strategic Salesforce Customers resulting in increased adoption, success and Enterprise wide deployments.

• Build a unified sales team using a variety of pre-sales resources, to expand our footprint within an account and demonstrate high impact value with our technology

• Travel, as required, to prospects, customers or marketing events throughout Europe (30-50% travel).

Your qualifications:

• Enterprise software solutions/SaaS sales experience and/or Digital Marketing background

• Demonstrable track achievement against targets and metrics

• Strong consultative selling experience, including the ability to articulate a clear, concise return on investment value statement and solid prospecting skills

• Extensive experience and proven track record in solution sales within the software industry to commercial customers.

• Strong focus on delivering customer success with a consultative, outcome-based sales approach.

• Excellent relationship building and communication skills - comfortable with CxO level engagements.

• Experience with driving strategy and a vision for the customer's future.

• Able to work within a matrix model, both internally and externally.

• A passion for non-profit and Education.

• 5+ years experience in Non-Profit or Public Sector is a plus

• Ability to maintain a high level of productivity, handle multiple challenging priorities, and work optimally under the pressure of time constraints in a fast-paced, complex, collaborative, and team-oriented environment.

• Excellent interpersonal and communications skills

• Continuously seeking innovation - innovative attitude and entrepreneurial approach.

Across all sales teams, we are looking for the following attributes:
Consultative selling experience
Prospecting Skills
Can articulate ROI
Objection Handling Skills
Coachable
Strong business acumen
Planning and Closing Skills
Strong Communication Skills
Can collaborate and influence in a “win as a team” environment
Has a drive for results

Our Benefits. Get taken care of.

When you join Salesforce, you join a global family and we take care of each other. Our incredible benefits protect and improve the lives of our employees and their families. They enhance everyday wellbeing, help you save for now and later, encourage you to take time off work, and provide amazing discounts.

Receive exceptional care.
Essential benefits to cover your fundamental needs. Access to expert medical advice. A second opinion program. Health advocacy, chronic condition, and travel coverage programs.
Trek toward prosperity.
An ESPP program to build future financial security. Experienced coaching to help define and meet financial goals.
Put family first.
Flexible parental and caregiver leave. Gradual return-to-work options for new parents. Adoption, fertility, and surrogacy benefits included.
Improve your community.
Salesforce founded the 1-1-1 model of integrated corporate philanthropy and gives 1% of employee time, technology and equity to help improve communities around the world. Nonprofit donations matched up to $5,000 per year. Seven days paid volunteer time off per year. Awards and grants given to top volunteers.
Revive and unplug.
Generous time off and holidays. In-office meditation rooms.
Embrace your wellness.
£100 monthly wellness reimbursement. Employee-exclusive webinars and events with tips and tricks to live well.

£5k Education Allowance

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .

Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.

Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org .

Salesforce welcomes all.

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .

Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.

Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org .

Salesforce welcomes all.

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .

Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.

Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org .

Salesforce welcomes all.