Salesforce Project Manager
Denver, Colorado, United States
$63,011 - $111,479
Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally-enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting and customer obsession to accelerate our clients’ businesses through designing the products and services their customers truly value.
The Project Manager will work with consultants and clients to implement solutions around Salesforce. This job function is responsible for overseeing the production of deliverables, managing and running complex enterprise projects, ensuring timely closeout of requirements and projects, providing timely status updates to the clients, and working closely with various technical and non-technical team members.
Creates and executes project work plans and revises as appropriate to meet changing needs and requirements
Identifies resources needed and assigns individual responsibilities
Manages day-to-day operational aspects of a project and scope
Reviews deliverables prepared by team before passing to client
Effectively applies our methodology and enforces project standards
Prepares for engagement reviews and quality assurance procedures
Identifies and manages project risk
Ensures project documents are complete, current, and stored appropriately
Reviews the status reports of team members and addresses issues as appropriate
Your skills and experience:
3+ years of external consulting experience
5+ years proficiency in project management or business analysis of software deployment
2+ years hands-on experience with one or more CRM applications (Salesforce, Siebel, Clarify, Vantive, Peoplesoft, SAP, Netsuite, Salesforce.com, etc)
Ability to lead both small and enterprise engagements, facilitate meetings, leading customer support projects, mentoring teams of junior team members and effectively managing client escalations
Ability to pivot and adapt in a fast paced environment
Interest in and ability to effectively manage a portfolio of 6-8 projects and provide project governance over 4-6 additional projects
Detailed oriented and have a flexible mind-set
Ability to work creatively and analytically in a problem-solving environment
Ability to challenge, innovate, lead and drive projects to close
Strong communication (written and oral), interpersonal and relationship-building skills
Salesforce Certifications preferred
What we bring to you
An impactful position within a growing company
Excellent healthcare plans and overall benefits and employee perks
Training on Salesforce platform
An incredible team full of passionate professionals!
As part of our dedication to an inclusive and diverse workforce, Publicis Sapient is committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at email@example.com or you may call us at +1-617-621-0200.